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Adobe Photoshop Family
Forum Usability Topics

Forum Usability Topics

Issues and Ideas regarding improving this support forum for Adobe products.

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Official Solution

Login fails on Safari, multi platform

Hi,I’m unable to login on this forum using Safari, on either macOS, iPad and iPhone. No worrries using Safari. I’m I the only one?

Question

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Answered

16

10

This forum does not work in Safari

I am unable to login to this forum from Safari. On my iPad, when I login, it goes to a new screen that is blank. On my mac, I go to login, it says I'v

 posted 

a year ago

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Last response by 

John_R_Ellis 

2 months ago

Problems

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Solved

28

23

Need a MODERATOR for special help removing a Rogue account whose profile has gone missing!

I need special help removing a Rogue account whose profile has gone missing! First off this all happens using Safari in iOS 13.5.1 on iPhone 6s Plus.

Question

2

3

feedback.photoshop.com has no idea if/how I'm signed in?!

This problem occurs in iOS 13.5.1 on iPhone 6s Plus. I have the Creative Cloud Free plan using my Apple ID to log in. With it, logging in works fine

Problems

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Not a problem

2

7

Is there a MODERATOR here? Need special help.

Hi. I've got a serious problem with signing in and viewing my profile, who's in charge of the sign in process to this forum? Or does anyone know if t

 posted 

5 months ago

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Last response by 

JohanElzenga 

5 months ago

Question

1

4

stop emails

Too many emails! They are being sent to a secondary email and I can't find it here to stop notifications. I can't even pull up an account under the em

Problems

36

3

photoshop family “follow” button sends me on a goose chase loop

i have become perplexed about this forum as i log in with my adobe id. but i cannot follow or hit the follow button without defaulting to a log in win

Problems

0

7

How do I change the email address associated with these forums.

I want the email address I use with Adobe CC to be used as the email address for here.  How do it make that happen?  I can not change my Profile as it

Question

5

8

do I need a GetSatisfaction.com account as well as Adobe account?

I posted in the Photoshop Section while signed in with my Adobe account. I am now getting too many email notifications from the forum so tried to chan

 posted 

8 months ago

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Last response by 

mike_boreham 

8 months ago

Question

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Answered

7

2

Post cut after emoji

I’m I the only one to see see this? A post gets cut after an emoji.Here is an example. An emoji comes at the end of this line: Edit: her’s the result:

Question

4

1

Of Special Note