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Conversations

Conversations 1 - 20 of 23708
Photo of sean_g
Lightroom Classic 7.2 frequently crashing - even if just opening the application and doing nothing!
Lightroom has crashed many times since the update from 7.1 to 7.2 - I've submitted 4 crash reports (generated by Lightroom itself) in the...
  • 3 me toos
  • 4 replies
  • Problem
Photo of CS Chua
Lightroom CC: Token expiry
Why am I getting this login in error, despite the fact my Lightroom Classic is logon and is actively syncing new photo to the cloud and t...
  • 3 me toos
  • 5 replies
  • Problem
Photo of CS Chua
Lightroom CC token expired
I am again confronted with the access token expired message. When I launch Lightroom CC (version 1.2). What is going on at the servers i...
  • 1 me too
  • 0 replies
  • Problem
Photo of Dustin Chantler
Removed brushes and brush presets in PS CC 2018
Some of the Brushes and Preset brushes have been removed between PS CC 2017 and 2018... I got help from one of your tech supports and it ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kerin Forstmanis
Lightroom Classic CC constantly crashing when try to sync
I have posted this on the general Adobe forums but not received any response, so try here.  For the last couple of  weeks, Lightroom is c...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Peter Kåveland
Lightroom CC: Android app doesn't synchronise all photos
Why doesn't Lightroom CC APP (Android) syncronise all photos that I have in the cloud? From my PC I uploaded about 120 pictures from a tr...
  • 1 me too
  • 1 reply
  • Problem
Photo of Peter Kåveland
Lightroom CC: Search engine field doesn't work (PC) even though all my files have got search word
Lightroom CC - I have search words to all my photos but nothing happens when I write a word in the search field "search among my photos"....
  • 1 me too
  • 2 replies
  • Problem
Photo of Daniel Walsh
Photoshop CC 2018 Layer Mask Behavior
I have noticed an unexpected behavior with Photoshop CC 2018 in how Layer Masks are calculated. To illustrate this issue (e.g. in RGB 16 ...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Steffen Borrmann
Lightroom Classic 7.2: Moving between photos either at normal or loope view still way too slow (macOS)
Since updating to Lightroom CC (version 7.0) moving between photos in either normal or loope view has slowed down significantly on all my...
  • 3 me toos
  • 2 replies
  • Problem
Photo of Patrick Mauldin
Photoshop CC 19.1: PNG Images Opens with Distortion
From time to time, when I open a png image, it will appear as bright, distorted lines. I have deleted all Photoshop preference files, un...
  • 93 me toos
  • 54 replies
  • Problem
Photo of Cristen Gillespie
I'd like to get email notifications working again
As of January 31st, I stopped getting any email notifications. My settings are correct. I have logged out and back in. I have checked my ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Paul Hood
file-format cannot parse the file
Tried open as a jpg in ACR but get an error code which says file-format cannot parse the file. I uninstalled Photoshop and reinstalled it...
  • 1 me too
  • 0 replies
  • Problem
Photo of Paul Grant
Lightroom CC: Lightroom Classic: Creative Cloud: Video playback problems
Shared video on the Creative Cloud Assets do not open in Safari or on iPhone.   They work find in Windows or Google Chrome.   On the iPho...
  • 1 me too
  • 2 replies
  • Problem
Photo of Karl
Premiere Pro/After Effects: Complaint About Customer Service / Software Userbility In General / Issues I have Had Over The Last 18 months
To the Attention of Adobe Development, Relationship Managers & Customer Support Management.  I have been an Adobe user for quite sometim...
  • 2 me toos
  • 7 replies
  • Problem
Photo of kyle burdg
Photoshop CS5: Problem with files and layers becoming corrupt
Problem with files and layers becoming corrupt. Using CS5. Issue happens to all file types I use (psd, tif, jpg, Cr2) in photoshop, ...
  • 11 me toos
  • 39 replies
  • Problem
  • Solved
Photo of Brian Sprague
Lightroom Classic: Exporting nef to jpg the library does not update
In LR 2017.1 and 2 nef exports to jpgs.  The jpgs do not register in the Library module.  I have to syncronize after export to see the jp...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Esbjörn Eriksson
Lightroom CC: Videos are unsupported? (Canon 70D)
I have migrated from Lightroom Classic to Lightroom CC, and in my library there were two videos. They imported correctly, no warnings or ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Neil Stephen McNally
Photoshop CC 2018: Changing transform units using context menu inconsistent
Video for example: https://www.dropbox.com/s/jj3ui79f0v0edx4/PS%20Bug.mov?dl=0 Buggy when changing dimension type value. i.e. changing f...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Veljko Radosavljevic
Photoshop CC 2018: Applying the Same Filter to Underlying Layer Deforms the Layer Unpredictably
Liquify algorithm acting strange. I am reshaping one layer. Then I press ok. After that I want to reshape underlying layer at  the exact ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Steve Clipperton
PSE15 after re-install
I had to re-install PSE15 after my Windows 10 died , Ive imported all the pictures saved on an external hard drive , initially when i cli...
  • 1 me too
  • 2 replies
  • Problem