Photoshop CC 2014: Zooming gets program error and glitches when in cropping mode

  • 5
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
When the cropping preview is active and I zoom (cmd+ ; cmd- ; cmd 1; cmd 0), I get the following alert:

"Could not complete the Zoom (...) command because of a program error."

...and the preview glitches (screenshot below).

Photoshop CC
2014.0.0 Release
Updated today, June 19th

Mac Pro Late 2013
OS X 10.9.3
AMD FirePro D300 2048 MB
Photo of Joscha Bruckert

Joscha Bruckert

  • 7 Posts
  • 0 Reply Likes
  • a little annoyed.

Posted 5 years ago

  • 5
Photo of Shai Schcolnik

Shai Schcolnik

  • 26 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled
Photoshop CC 2014 - trying to zoom when in crop mode gives an error.

I was trying to crop a screenshot and while in the crop mode I marked a rectangle and pressed CTRL + to zoom in. an error message popped cant zoom in due to error.
same thing when using CTRL -

Couldn't reproduce it again
Photo of Chris McGee

Chris McGee

  • 1 Post
  • 0 Reply Likes
This occurs on a PC, as well, with Windows 7 x64. It also occurs whether or not graphics acceleration is turned on.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 849 Reply Likes
Official Response
This is a known issue, and is being worked on.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16111 Posts
  • 2542 Reply Likes
Official Response
Fixed in 2014.1.x
Photo of Joscha Bruckert

Joscha Bruckert

  • 7 Posts
  • 0 Reply Likes
Thank you!