Photoshop CC 2019 (20.0.1): Zoom in and out creates a cascade of images with black border (macOS 10.14 Mojave)

  • 1
  • Problem
  • Updated 4 weeks ago
  • (Edited)
Using Photoshop CC v 20.0.1 on macOS Mojave 14.10
Whenever I zoom in or out there's a cascade of the initial image with a black border around.
Only happens in CMYK color mode.

Please help, I have to work and can't because of this bug
Photo of Daniela Sosa

Daniela Sosa

  • 4 Posts
  • 1 Reply Like
  • frustrated

Posted 4 weeks ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14651 Posts
  • 1950 Reply Likes
I'm not able to repro offhand. It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Daniela Sosa

Daniela Sosa

  • 4 Posts
  • 1 Reply Like
Here it is:


Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64
Number of Launches: 565
Operating System: Mac OS 10.14.0
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3300 MHz
Built-in memory: 16384 MB
Free memory: 8430 MB
Memory available to Photoshop: 13911 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1152, right=2048
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="Intel(R) Iris(TM) Pro Graphics 6200"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) Iris(TM) Pro Graphics 6200"
glgpu[0].GLRendererID=16925962
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Aug 20 2018 18:58:21)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) Iris(TM) Pro Graphics 6200"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Aug 29 2018 12:59:32)"
clgpu[0].CLBandwidth=6.67001e+10
clgpu[0].CLCompute=377.796
nativegpu[0].NativeName="Intel(R) Iris(TM) Pro Graphics 6200"
License Type: Subscription
Serial number: 90970043369468191106
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 233,6G, 62,1G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-Ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0  
   AdobeXMPScript.framework   AdobeXMPScript   79.163499   79.163499
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_11.0" "." "22995"
   ICUConverter.framework   ICUConverter   3.61   "gtlib_11.0" "." "22995"
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2  
   boost_system.framework   boost_system   12.1.0.0  
   AdobeACE.framework   AdobeACE   2.20.02.41899   79.601691
   AdobeOwl.framework   AdobeOwl   5.3.0  
   mediacoreif.framework   mediacoreif   12.1.0.0  
   dvascripting.framework   dvascripting   12.1.0.0  
   dvaappsupport.framework   dvaappsupport   12.1.0.0  
   dvaunittesting.framework   dvaunittesting   12.1.0.0  
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.41336   79.598424
   k2.framework   k2   1  
   AIDE.framework   AIDE   1.5.0.41688   79.600470
   dynamiclink.framework   dynamiclink   12.1.0.0  
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0  
   dvametadataUI.framework   dvametadataUI   12.1.0.0  
   AdobeExtendScript.framework   AdobeExtendScript   4.5.9.1   81.1157194
   boost_filesystem.framework   boost_filesystem   12.1.0.0  
   AdobeBIB.framework   AdobeBIB   1.2.03.41706   79.600623
   AdobeXMPFiles.framework   AdobeXMPFiles   79.163499   79.163499
   AdobeLinguistic.framework      23636  
   dvaplayer.framework   dvaplayer   12.1.0.0  
   PlugPlugOwl.framework   PlugPlugOwl   9.2.1.39  
   AdobeAGM.framework   AdobeAGM   4.30.87.41706   79.600623
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.600623
   AdobePDFL.framework   AdobePDFL   15.0.0.41785   79.301181
   dvacore.framework   dvacore   12.1.0.0  
   AdobePIP.framework   AdobePIP   8.0.0.41.47939  
   AdobePDFSettings.framework   AdobePDFSettings   1.4  
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
   dvatransport.framework   dvatransport   12.1.0.0  
   Cg.framework   NVIDIA Cg     
   AdobeXMP.framework   AdobeXMPCore   79.163499   79.163499
   AdobeJP2K.framework   AdobeJP2K   1.2.2.41336   79.271024
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0  
   LogSession.framework   LogSession   8.0.0.41.47939  
   PlugPlugExternalObject.framework      9.2.1.39  
   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.41706   79.600623
   dvametadataapi.framework   dvametadataapi   12.1.0.0  
   CITThreading.framework        
   WRServices.framework        
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.41706   79.600623
   boost_threads.framework   boost_threads   12.1.0.0  
   aif.framework   aif   6.0.00.1   1.
   AdobeCoolType.framework   AdobeCoolType   5.17.00.41706   79.600623
   dvamediatypes.framework   dvamediatypes   12.1.0.0  
   AdbePM.framework   AdbePM   3.0.00.377262   1.601805
   boost_date_time.framework   boost_date_time   12.1.0.0  
   opencv2.framework   opencv2   3.2.0  
   AdobeMPS.framework   AdobeMPS   5.8.1.41653   79.600183
   dvaui.framework   dvaui   12.1.0.0  
   ahclient.framework   ahclient   4.0.0.0  
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   dvamarshal.framework   dvamarshal   12.1.0.0  


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.1, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 11.0 (61), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 11.0 (61), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 20.0  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Collada DAE 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Color Halftone 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 20.0  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Flash 3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Fresco 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Grain 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 20.0  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 20.0  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 20.0.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 20.0.1, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 20.0.1, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 20.0  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PLY 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Pointillize 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 20.0  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 20.0.1, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 20.0, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 20.0.1, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 20.0  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 20.0, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   STL 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Sumi-e 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Water Paper 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 20.0.1, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Wind 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 20.0  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 20.0.1, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   New Document  2.5.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.1/fnft.html?v=2.5.1.8”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_0_231/purchaseTypekit.html”
   Home  2.5.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2019/index.html?v=2.5.2.15”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.3 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.3 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14651 Posts
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Nothing too out of sorts there. Can you try updating your macOS to 10.14.1 - restart the machine and see if the problem goes away?
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Daniela Sosa

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I updated and the bug is still there, zoom continues to cascade in multiple images...
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Yuko, Employee

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Do you see the problem if you turn off "Use Graphic Processor" in Preferences > Performance (requires reopening the file to become effective) ?

Also do you see the problem if you change the screen mode to Full Screen Mode with Menu bar?
(Edited)
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Daniela Sosa

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I found the problem: this only happens if I set the interface background color to black. I randomly switched it to dark grey and the bug is gone. If I switch it back to black, it's there again. Very weird but it works now, so for anyone else having this problem: change the artboard background
color to default instead of black.