Elements 10: Trouble with printer drivers

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  • Problem
  • Updated 6 years ago
  • (Edited)
I upgraded to Elements 10 and was learning Lightroom so I did not immediately realize that something is messed up with recognition of existing printers. The program told me to install print drivers, which is patently stupid as the printers worked for my previous Elements version and other programs. A dedicated Adobe user told me to rename my printers, after which the ones I tried worked. That is a stupid fix, and is really making me question my relations with the Elements program for the past 12 years.
Having to change my printer names is stupid, and I will reconsider whether I ever upgrade with an Adobe product if the solution requires all the users to change existing working drivers, due to an inherent program bug.
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Harold Armstrong

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  • frustrated

Posted 6 years ago

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