You keep telling me that I am using more than two copies of Elements 9. I only have two computers so I don't know how I could use more than two. I had a hard drive crash on one of the computers and could not deactivate the program. What do I do?
I have been trying to get a hold of customer support for the same problem. It keeps telling me customer support on chat is unavailable. How do i get somebody to respond and resolve my issue? My hard drive crashed so I got it replaced. Now I can't get creative suite back on my new hard drive because I can't deactivate it from my old hard drive. I need to deactivate adobe from my old hard drive.