Photoshop: Computer hangs after update to Mac OSX Yosemite (10.10)

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  • Updated 4 years ago
  • (Edited)
I recently installed the latest update for Mac to run OSX Yosemite, and ever since I installed this update, Photoshop will crash after 5 minutes of use. When I go to Force Quit, it shorts out my Finder as well, so I have to hard restart my computer.

Any thoughts on what could be causing this? I tried uninstalling and reinstalling just Photoshop CS6 in hopes that it would fix the issue, but no dice.

Any thoughts would be greatly appreciated. Thank you!
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Lindsay Valenty

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Lindsay,

That sounds like a damaged OS install or something incompatible with some low level driver.

I would try running under a new admin account and in Safe Mode: Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS
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StevethePoet

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For Photoshop Elements, the fix is to use a mouse and avoid the TrackPad.

You might try that.
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Lindsay Valenty

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Thanks Jeffrey. I'll give it a shot and let you know how it goes.