Student version says I have a 30 day trial

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
Hello, I have the student version of the having all the apps since im in art school and now they're telling me that photoshop is making me have the 30 day trial when I pay the 20 dollars a month already..I'm already paying for it, why is it telling me this when I have like..three years left. Please I don't want the trial, im only using it because I have a load of homework to do so please get back to me, thank you.
Photo of Karina Casillas

Karina Casillas

  • 1 Post
  • 0 Reply Likes
  • kinda weary

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 846 Reply Likes
Which version do you have?
If you have a subscription, then you need to sign out and sign back in with your Adobe ID.
If you have a perpetual license, then you need to re-enter your serial number, because something has corrupted the registration information on your system (damaged files).