PHOTOSHOP - XP scanner connection

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  • Updated 3 years ago
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I am forced to run photoshop on XP. My last XP computer broke and I found another used one. I cannot get the Minolta Dimage scanner software to link up (appear on) the Photoshop import menu. Any help would be greatly appreciated. (I WILL PAY!!)

I can be reached at richardebaumer@gmail.com
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Richard Baumer

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Posted 3 years ago

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Chris Cox

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What version of Photoshop are you using?

Did you install the TWAIN plugin for Photoshop?
Did you install the Dimage TWAIN and WIA drivers?
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Richard Baumer

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I reinstalled this about six months ago. I'm pretty sure the answer is yes. Is there anyway to tell short of reinstalling? Thanks
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Chris Cox

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But you said you just installed on a new computer. Check Help -> System Info for the installed plugins, and the list of known TWAIN and WIA devices.
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Richard Baumer

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I'm sorry. I'm 69. Just means in the last year. Unfortunately, my need for photoshop is somewhat sporadic.

Under plugins I found
Twain Aquire 9.0
Twain select 9.0
Wia support 9.0
Installed twain devices listed only epson twain 5.0

and again, thanks
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Chris Cox

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OK, so Photoshop has the pieces it needs. But it sounds as if the Dimage driver is not installed.
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Richard Baumer

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I should point out that the dimage scan utility is working somewhat as a stand alone program. I can open the dimage scan program from the program list, scan in images and save them, although I can't always save them as tif (my normal choice). I can't remember the extension for what I have to use - been six months - but it is apparently a lot like tif. I would just prefer to scan from photoshop and save the files as tif. I don't like unknown territory.
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Chris Cox

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The stand alone software may not need the drivers.

But it is best to scan from the stand alone program, because that way the scanner drivers won't crash Photoshop, and you can be getting other work done in Photoshop while the scanner works.
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Richard Baumer

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Well, you've been very helpful. Thanks for spending the time. I tried a few stand alone scans and the software seems to be accepting tif saves fine right now so I can't tell you what the error message was. Can I contact you again if I get an error again. You seem to be both knowledgeable and willing to help - a somewhat rare combination.

Thanks again.
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Chris Cox

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Sure, if you have more problems - we'll be here.