Revel: Wrong name registered from G+ account

  • 2
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Archived and Closed

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I auto registered with my G+ account but you have the wrong name? Not sure how this happened, but I don't want to use this service until my name is correct.
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samir iqbal

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  • aggrevated

Posted 6 years ago

  • 2
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Peter Baust, Official Rep

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That is unusual as we just use the name we get from Google+ here. I can change it on our side, but you may want to double check your Google account as well.

I can change it to the name you are using in this forum -- please let me know if I should proceed.
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samir iqbal

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Yes, my name is Samir Iqbal. Please make the change. Thank you.
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Peter Baust, Official Rep

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Official Response
This is now fixed.

We'd like to know the source of the problem -- had you made any recent changes to your Google+ account?

Thanks,
Peter
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Ruth Mitchell

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I am having the same problem. I log in with my google account, and I get a library in my sister-in-law's name! She has never used this computer, and wouldn't know my google name or password. I only registered for Revel about 2 weeks ago, and today is the first time I have tried to use it.
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Peter Baust, Official Rep

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I will contact you via email to discuss and fix this.

-Peter
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Peter Baust, Official Rep

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I am not able to send email to the address associated with your forum account. Can you check that it is current, and if not, please update?

I also don't see a Revel account associated with that email.

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