Photoshop CS6: Wrong font-size displaying when selecting multiple text layers

  • 13
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
When selecting several text layers, then switching to the text tool, the font-size displayed in the upper menu is wrong. It's usually more (last time it displayed 36pt, but both the layers were text composed in 14,3pt)
I can provide psd for further investigation.
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Nicholas Mandelbaum

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Posted 6 years ago

  • 13
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Chris Cox

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Which product are you using?
Which version?
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Nicholas Mandelbaum

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Photoshop CS 6 (13.0.1) Mac Lion
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Nicholas Mandelbaum

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Photoshop CS 6 (13.0.1) Mac Lion
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Norbert

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16px when I select an individual text layer and 13.28px when I select multiple 16px text layers.
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peruho

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Same here.
CS6 13.0.1 x64.

Selecting some 15px text layers layers showed a different size (something like 66px I can't check it now).

Actually this is not the only problem I have with text in PS6.
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Nicholas Mandelbaum

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I figured out this only happens on text that has been previously transformed. The font size displaying is then the original font size, before the transformation.
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Nicholas Mandelbaum

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Hi David, thanks for taking this issue into consideration. I cannot reproduce this problem on non-transformed layers, However if you mix two layers, one transformed and the other one not-transformed, the behavior is strange : if you enter a specific type-size, the transformed layer will change size, but not to correct value (i hope this is understandable)
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David, Official Rep

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Howdy Nicholas,

I totally follow you and we're working on a solution. As long as any type layer has been transformed, unfortunately, you're gonna have this issue. I completely understand why this bug would make anyone crazy... Hopefully, we'll get a fix in soon.

Thanks and sorry,
David
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Nicholas Mandelbaum

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David, Thanks for your answer, I understand the situation !
Cheers
Nicholas
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Polly Averill

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Have we got a fix for this yet? It's driving me insane!!
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Mark Lee

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Yeah, anyone, except Adobe developers, because they don't use their own products.
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Carola Clavo

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I have this problem too and it mas making me mad until I discovered what the problem was! Please fix it, I have a lot of banners to make every day.
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mathias

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I also find this issue handicapping.
As a result of it, I now avoid doing transforms on text layers altogether, even though normally that would be much much faster than manually increasing/decreasing the font size value in the font size fields. But I do it anyway, so I can maintain the ability to adjust multiple text objects at once.

Very similar threads here:
http://feedback.photoshop.com/photosh...
&
http://feedback.photoshop.com/photosh...

David (Official Rep) says, "Hopefully, we'll get a fix in soon."
Is this true? I don't see a status change on this issue.
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B.O.B.

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That's an experience-breaker issue that should have been solved by Adobe a long time ago.
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Steve Crawford

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This is ANOTHER bug that's still not been fixed for over a year.

Honestly, does Adobe even bother to fix these annoying bugs that are this obviously noticeable and that slow down workflow?
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Mark Lee

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Have patience, my friend. It has only been a year since. And to be honestly, why would they bother? We are gonna have a new version of Photoshop soon and we will just pay more money to get it with some of the bugs fixed. It has been Adobe's business strategy ever since they acquired their last competitor Macromedia.
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Jeremy Knudsen

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Is there a fix to this?
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David, Official Rep

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We are considering this for a future version of Photoshop.

Thanks,
David
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Steve Crawford

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See previous post above.

Way to go Adobe. *sarcasm in case you didn't get that*
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Jeremy Knudsen

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This not just *a bug* in CS6, but a *regression* from previous versions of Photoshop. You really ought to make this right by customers who have "upgraded" from CS5 to CS6 (our entire design team of 80).
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Paul Riggott

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So it's official then, Adobe do not keep their word!
See Jeffrey Tranberry's blog where he states that CS6 bugs will be fixed while it is still being sold.
http://blogs.adobe.com/photoshopdotco...
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Steve Crawford

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It's unbelievable isn't it? David almost makes it sound like a CS7 FEATURE!
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David, Official Rep

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Actually, this *IS* a feature enhancement for type. I won't deny it's overdue, but Photoshop historically does not show accurate information when you select multiple, dissimilar type layers. Defending this design is admittedly silly, but since it's been this way for more than a decade, it's also kind of hard to call it a bug fix. This is actually an issue I've been pursuing for some time.

For the record, one of the reasons I was able to get this issue some attention was due to user feedback. Until CS6, displaying bogus info for dissimilar text layers wasn't something many users complained about; I know cuz I was pushing for this issue earlier. Now, due to the bug with transformed type, people have begun commenting on this issue as well. And, honestly, that's a good thing. I'm hoping this feedback means we can get a fix in there soon.

My point, however, is the employees answering posts on this forum are NOT "lying" or "the bad guy" or whatever. We're the ones who take time out of our regular schedule and workload to try and get an idea what users really care about and what's impeding them in order to make the product better. Often times, we only have as much power to make change as you have to POLITELY complain. And that's the key, we're on your side and want to improve things. Ranting at us doesn't really help anyone.

Thanks,
David
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Steve Crawford

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Point taken, apologies for taking my anger at the machine that is Adobe on you. I know you're only doing your job, unfortunately you guys are the only faces that we can see/speak to so you're bound to get a few annoyed people coming at you. S'pose you need a mixture of a*s holes and polite people to generate that hustle and urgency to show the major/not so major problems to eventually make a better product in the end... But yes, once again, point taken, I'll try and be a little more understanding.

Unless you're talking about fixing this problem and adding some other FURTHER feature(s) (ie. listing ALL text sizes on all selected layers (?) ) I'm not sure I agree with you saying showing the correct size of transformed text is a feature enhancement. Fixing something that should be working in the first place surely isn't an enhancement or feature.

Either way, glad it's being fixed. It's just annoying people have to put up with these small but annoying bugs 100+ times day that affect workflow speed only for them to be resolved with a whole new costly version of CS. The small stuff that dramatically affects workflow never ever seem to be fixed.

Anyways, once again apologies for getting on my soapbox and appreciate you taking the time to talk to your users.
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Nicholas Mandelbaum

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David, I agree with all of what you said. The thing is Photoshop never was a layout tool nor a webdesign tool, it became such by the actual usage. Adobe is not ackownledging that proprely, otherwise you wouldn't have to take some of your own time to help them focus on the fixes and features that are far from the "photo" editing scope.
What we, creative crowd of all fields, need is a tool that is made, from the start, in our era of all-html designs, not a stitched tool with a long overdue list of features, bugs and long awaited fixes.
The fact that Adobe did provide the update for CC and not CS6 just makes me mad and show how twisted their view of customer care is.
Hopefully, soon enough, a new kind of tool will emerge, but i honnestly doubt it will have the Adobe label on it.
To finish, I have been using Photoshop since version CS 2, and I don't remember having phony information about text size. For me, the trouble started with CS6, but I'm curious of having other people feedbacks.
Thanks for your time David, you may be our only link to get attention from the company we have been feeding for years.
Cheers
Nicholas
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David, Official Rep

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Hi guys,

One person's bug is another person's feature...although, as I said, it would be silly to defend the current model.

Unfortunately, I can't publicly comment on what's under development, other than what I've already shared. I can tell you that we have several enhancements underway and I'm hoping they address some of your issues. I can further acknowledge that we're doing another dot-release of CS6 which targets many of the existing type-orient CC fixes. Further, if you're interested, I can invite you to join the CS6 prerelease program for those particular fixes.

Now, if you or anyone reading this thread has bugs related to text and typography, internationalization, translations, foreign language support, keyboard shortcuts and support, or even metadata, please DO go ahead and share those issues in their own threads on this site. I read such topics and I will do my best to raise awareness of your problems. I cannot, of course, promise anything, but I am interested in hearing your perspectives on what works and what doesn't and where possible fixing things. Some issues which you might think we're aware of might actually be unknown to us. Or, we might think the problem is isolated when it's actually common.

This is where feedback from our users is really powerful. It helps us prioritize features vs. bugs and evaluate how important specific issues are.

Thanks and have a good one,
David
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Jeremy Knudsen

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This CS6 bug is messing up many of my JSX scripts that do anything with these text layers. For instance, I have one script that snaps the XY position of text layers to a whole pixel coordinate. When I run it, the text size goes back to its pre-transformed size.

This script, and others that manipulate text layers, work in PS CS5 but no longer work consistently in CS6 due to this bug. I see that Paul Riggott has endeavored to explore limited workarounds to this problem (thanks Paul).

Here is my JSX function I mentioned above that I use to snap text layers to the nearest pixel, which does not work on transformed text layers:



function snapTextLayer() {
var textLayer = app.activeDocument.activeLayer;
if(textLayer.kind != LayerKind.TEXT) return;
textLayer.textItem.position = Array( Math.round(textLayer.textItem.position[0].value), Math.round(textLayer.textItem.position[1].value));
};
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Paul Riggott

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Try this on transformed text layers Jeremy...
http://www.ps-bridge-scripts.talktalk...
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David ODonoghue

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Any chance you can make that link available again? I think I might need that code.
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Jeremy Knudsen

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David, are you asking about Paul's code? Follow his link. In the left column, click on the "Snippets" section and then click on "Font Size".
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Paul Riggott

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Have a look at the "Snippets" section for "Font Size" @
http://www.ps-bridge-scripts.talktalk...
What you need to do is get the font size, do what you need to do then set the font size again.
It is a total mess!
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Jeremy Knudsen

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Thanks Paul! I've managed to retrofit my script with your snippet as you described.