Wrong creative cloud information given by customer service.

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  • Updated 5 years ago
I opened a chat to ask your customer service the question whether bridge comes with the single app version of photoshop CC. They said it does not and I had to purchase the complete version for way more money. I later learned this was completely wrong. Bridge does come with the photoshop cc app only version. They were also rude and pushy to me about having to buy it right now because I wouldn’t get a discount otherwise. I believe the agent’s name was Aniston and this happened yesterday afternoon. I’m not sure if he/she was trying to get me to buy the bigger package or was not knowledgable but this needs to be addressed.
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Ian Kreidich

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Posted 5 years ago

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