Photoshop 21.1: With new Catalina update, Export > Render Video is not working

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  • Problem
  • Updated 4 months ago
  • (Edited)
After creating a video with timeline in Photoshop 21.1, when I try to Export > Render Video, the Progress bar pops up and says "Initializing Video Export" but never finishes, and I never get the pop up window to select where the file goes.
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Becca

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  • FRUSTRATED

Posted 5 months ago

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Myron Partman

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Yes I have reported this too. Really asking about it for the last week and no answer yet. I'll hang on to this chain and hope they at least answer you!
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Jess Bicknell

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I found this worked:
System Preferences> Security & Privacy > Privacy tab > Full Disk Access.
Click the lock icon in the lower left, enter your admin username & password.
Click the + icon and add Photoshop to grant access to your hard disk.
Then restarting my computer.

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Becca

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Yeah unfortunately, that hasn't solved anything for me. I have been on Adobe Help Center every single day and they have not been able to find a permanent solution. It's very frustrating.
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Jess Bicknell

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Damn thats frustrating. Have you tried installing an older version?
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Jess Bicknell

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of either photoshop or your computer operating system?
Bit of a mess around though!
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Myron Partman

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older or new still not working, I finally transfer the project to After Effects and got it working that way
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Gudrun Kaiser

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Hi, same problem with PS 21.1 an Mojave - I found this solution: I always have a second (not used) admin identity on my mac - I started with this account - and PS video rendering worked. Copied all (new) adobe preferences from the user library folder. Back to my account, deleted the adobe preferences (user library) and took the new one from the (not used) admin account. Now rendering works . Don ́t know which file of the prefernces has caused the problem - but now it ́s running. Maybe this helps someone ... (first I saved the old preferences in case of other problems ... and then i deleted it ...)