Windows shuts doen Photoshop before it opens properly

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  • Updated 4 years ago
I have installed Photoshop and Lightroom on my computer. I can open and use Lightroom but photoshop comes up with the same "windows is checking for a solution to the problem" and then windows shuts the program down. I have restarted my computer, uninstalled and reinstalled etc but nothing seems to work. Any idea how I can fix this?
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Sally Arthurson

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  • frustrated

Posted 4 years ago

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Chris Cox

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Which version of Photoshop?
Which OS version?
What does the detailed crash report (from the System Event Viewer) say?

Most of the known crashes on launch in Photoshop are due to bugs in out of date video card drivers, and bugs in third party plugins.