Photoshop: Video Problem (flickering, driver bug) Windows 8 & CS6

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
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Selection tools in CS6 64bit cause background to flicker in Windows 8 64bit. The background flickers between transparent and black.

Windows 8 64bit Consumer Release
Photoshop Standard CS6 64bit
AMD Phenom II X6 1055T
AMD Radeion 5570
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John Kennington

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Posted 7 years ago

  • 58
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Mohamed

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well , It didn't in my case
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Troy Wray

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13.2 Beta 7 drivers installed and fixed the issue for me, including being able to turn on all the advanced settings under performance -> graphics i.e. drawing mode advanced, use GPU and anti-alias guides and paths.
AMD 64 bit system, Windows 8 8GB Ram
2 x MSI R5450 1GB graphics cards
PS 13.1.2 64 bit
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Roy Berger

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13.3 Beta 2 Resolved all the issues for me.
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F M

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I am having trouble with flickering on both the background and directly on photos while editing in Photoshop CS6. I find myself having to make selections multiple times. I purchased a computer recently strictly to work on editing photos. I love the computer. It's fast, the display is great... no complaints. UNTIL I installed PS on this machine and started using it. I did not need another personal computer. At this point I can't use it for my photo assignments without great frustration. I made the suggested changes I found here: http://helpx.adobe.com/photoshop/kb/i... -- This did not help. The computer I purchased is an HP Envy 23-c050 All-in-One Desktop with Windows 8. Again, great computer... just not good for what I purchased it for. At least not until this issue is fixed. I am a student and cannot afford to write this off and purchase another machine. Please help!!

This reply was created from a merged topic originally titled
Flickering on Photos and Background even after changing suggested settings..
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Artur Głowacki

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Read infos above about updating catalyst drivers. If u have Radeon card on board (and u sure have) update those to latest available - by now it is probably v 13.3.X. This will solve your problems.
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James Pruss

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pardon my ignorance, how/where do I go to check for and upgrade the catalyst drivers ?
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Clayton King

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This problem existed after Win8 upgrade in CS6. I have recently installed CC with more regular occurence of the problem. I'm on an HP laptop, 8GB ram and Intell graphics. My display driver is current. Photoshop CC is basically unuable (i.e., screen turns black when editing). CS6 is better, but problem still exists. I have unchecked User Graphics Processor, as well as tried all three of the settings in that dialog. I've changed scratch disks to my secondary hard drive. I've raised the Memory usage.

I'm not sure what's going on, but I'm basically dead in the water.
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Clayton King

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Update: Just caught a CC update 14.0 x32 (does this mean 32 bit?). Flickering seems to be gone.In CC, I have noticed that if the type tool is enabled and IN a text layer, all menus are gray.

Updating CC also seems to have had an effect on Photoshop CS6. Truly strange, I think.
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Suhni California

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welcome to the club - been going on for months & months - no solution presented here works
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John Collins

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the pen tool just gets worse and worse.

if only astute graphics could help!
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Clayton King

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It also seems that changes made to preferences in CC take effect immediately (memory settings notwithstanding).
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Artur Głowacki

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Although I have not seen the flickering problem in my box CS6 since i installed 13.2 beta 6 AMD drivers (with current stable 13.4 drivers everything is also fine) the situation here is pretty hilarious. On one hand we have the most famous graphic program on the planet crippled by flickering, and on the other all u can count on is other users advice. I thought that "You paid? Than go F... yourself" policy was referring to perpetual users mostly, but now i see that Crap Cloud is exactly the same.
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Jota Perez

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Hello,
in CS6 and in new CC i have this problem,
in some zooms of images i see small transparent border, i think should not be:
http://img46.imageshack.us/img46/117/...

how to fix?

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Chris Cox

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That looks like a resampling error - most likely in the driver (probably the shader compiler).
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Jota Perez

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I remind you that I use lastest AMD_Catalyst_13.6_Mobility_Beta2,
but with previous versions of drivers i have same problem.

I only have found solution if in perfomance i choose Basic, with normal mode crash photoshop, and with advanced show transparent borders.
But if i choose basic I miss something?

Thanks
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Brooklyn Holcomb

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I fixed the flickering problem by right clicking on the Photoshop icon going to properties clicking on the compatibility tab a having it run compatibility on windows 7 because it was on windows xp at first and i didn't have to change to basic mode.
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dane steil

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My Windows 8 laptop runs with AMD A6-4400 AMU with built-in Radeon HD Graphics and the flickering problem was absolutely horrible, so I went to AMD's website and downloaded the Catalyst Software Suite and installed it with all the new drivers to my computer. Since then I have had no problem on Photoshop or any other editing or 3-D modeling programs i use, so this completely fixed the problem on my computer without having to change any settings on Photoshop.

The link to the website is, http://support.amd.com/us/gpudownload...

Download the "Catalyst Software Suite"

I hope this helps!
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Scott Lindberg

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For what it's worth, I just solved the problem in Photoshop CC by choosing Basic in the Drawing Mode, but I noticed that the problem didn't go away until I closed Photoshop and reopened it.
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Linda Carole

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This reply was created from a merged topic originally titled
Photoshop selection tools unable to function because of black screen appearing during use.


I have downloaded the trial version of CC and don't seem to have problem with Dreamweaver or Acrobat, but Photoshop keeps blacking out when I use the selection tools. Is this a common problem? I cannot use the program because of the black screen! i have to click several times to get the image to appear, but the selection is gone.
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Suhni California

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read all the above work arounds - yes we all have this problem ;(
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Linda Carole

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thanks for caring! obviously this is an old problem...so surprised!
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Suhni California

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me too - ! the workarounds will enable you to work - but without the frills we thought we were paying for... hang in there~
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Chris Cox

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Updating the video card driver solves the problem for every case we know. Disabling GPU features is just a last resort for people who are stuck with machines that can't update their drivers.
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michael ent

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This reply was created from a merged topic originally titled
Background of any document flashes from the checkered background to complete black and any action or tool being used blacks out workspace sp.


Background of any document flashes from the checkered background to complete black and any action or tool being used blacks out workspace sporadically.
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Chris Cox

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Short version: update your video card driver from the GPU maker's website. If you cannot update your video card driver for some reason, disable GPU drawing in Photoshop's preferences and restart Photoshop.
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Clayton King

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I've done that, Chris. Honestly doesn't fix the problem... I just zoom in/zoom out and let the screen redraw.
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Chris Cox

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Then you need to contact your GPU maker and ask how to get a clean driver install. Again, the driver updates are working for everyone else. (but I really wish Microsoft would get their fix released)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Clayton, you tried this solution as well? http://helpx.adobe.com/photoshop/kb/i...
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Daniel Lamarche

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This reply was created from a merged topic originally titled
Photo dissapers with selection tool.


My new version of PS CC flickers when I use the selection tools and the heal brush and the screen goes black such that I can not see my image.
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Nehal Chavda

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It was doing same thing.Also Save As function flicker. Screen vibrate & all those problem in Illustrator CS6. I solve problem.

I update graphic card driver & most important thin reset everything in display driver & 3D setting.
I used NVIDEA control panel and reset all display setting including 3D setting.

I was suffering with that issue. I uninstall and reinstall all Adobe softwares but above trick works for me....try
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Chris Cox

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Illustrator doesn't share much code with Photoshop, and the Save As dialog is driven by the OS not the application.

Yes, this is a video card driver issue, and updating your driver from the GPU maker's website fixes it.

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