Bridge: Crashing on launch on Windows 10

  • 3
  • Problem
  • Updated 3 years ago
  • (Edited)
A few days ago I upgraded my OS from Windows 7 sp2 to Windows 10 and not Bridge which had once worked fine Crashes every time I try to launch it. Windows event viewer files attached
Photo of Denver Clark

Denver Clark

  • 3 Posts
  • 0 Reply Likes
  • confused

Posted 3 years ago

  • 3
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
Hmm, faulting module unknown usually means something was unloaded before being accessed (like a codec or driver).

The Bridge team will have to see if they can reproduce the problem. (but so far I don't recall anyone hitting this while testing Win 10 betas)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13968 Posts
  • 1664 Reply Likes
Most of the issues I've seen have been permissions related. Have you tried running Bridge as Administrator? Does the problem go away?
Photo of Denver Clark

Denver Clark

  • 3 Posts
  • 0 Reply Likes
Hello Jeffrey,
I have just tried to run Bridge as an administrator and same result. The program crashed..
Photo of Denver Clark

Denver Clark

  • 3 Posts
  • 0 Reply Likes
Tried running as an administrator and same thing happens.. program crashes.. Should I uninstall Bridge then reinstall?
Photo of Dave Deitering

Dave Deitering

  • 2 Posts
  • 0 Reply Likes
Installed Windows 10 and when Deleting image file from within Bridge it crashed and closes.
Photo of Dave Deitering

Dave Deitering

  • 2 Posts
  • 0 Reply Likes
Okay Jeffrey, so Running as Admin fixed the Deleting issue.. However as i open a file from within Bridge to Photoshop CC 2015; Bridge is (Not Responding) and Photoshop does not open..
Photo of Marek R

Marek R

  • 1 Post
  • 0 Reply Likes
Same here, upgraded to Windows 10 today, now Adobe Bridge crashes each time I try to open it :-(
Not to mention that it disappeared from my list of installed apps, I can only see it through the creative cloud launcher. Come on Microsoft! ..
Photo of Yash V

Yash V

  • 1 Post
  • 0 Reply Likes
Same for me. Crashing after installing it on windows 10.
Photo of Stephanie Ann Farra

Stephanie Ann Farra

  • 1 Post
  • 0 Reply Likes
It's crashing every time I try and open it and I'm on Windows 7
Photo of Mike Barr

Mike Barr

  • 1 Post
  • 0 Reply Likes
Same problem here after installing Windows 10. Getting crash on startup with BridgeCC (64 bit), Bridge CS6 (64 bit) and Bridge CS6.

Tried reinstalling Bridge CC. Problem still there.

Tried updating On1. Problem still there. But at least after that the ON1 uninstall works..

Tried removing On1. Problem still there. but leaving ON1 off the system until Bridge is fixed.

I can not consider upgrading my other two PCs to Windows 10 until I can find a fix for Bridge.

Does this mean I have to do a complete system rebuild? Or maybe revert to Windows 7 until I hear of a fix? I hope not.