Windows 10 recent upgrade caused Photoshop CC 2015 to stop working

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  • Problem
  • Updated 3 years ago
I installed the windows 10 upgrade and since then Photoshop closes everytime I open it. I have tried to update CC. Photoshop CS6 (an old copy I still have access to) appears to work okay. What can I do to get CC 2015 working again? Will I need to uninstall fully and install a fresh? I don't want to unintsall if I can help it. It's bad enough that installing Windows 10 has caused this. Anyone got any ideas as my Lightroom 2015 works okay?
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Leigh Gray

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  • angry and frustrated

Posted 3 years ago

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Leigh Gray

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I've now done a full uninstall and fresh install and have the same problem. Any ideas???
I am dealing with the same problem. I'm not able to get through 2 photos without it crashing. It's not like I do this for hobby either. I get paid for this and when I cannot produce images for clients in a timely manner, the tend to get upset - as do I. Mind you, I have been using CC 2015 for a few months with no problem on Windows 10 Beta. Today, its a whole different story and I cannot figure out how to fix this.
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Chris Cox

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What does the detailed crash report say? (see the system event viewer, or reliability reports)

Most of the crashes on Win10 have been due to video card drivers.