Windows 10 denies access to Elements 12

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  • Updated 3 years ago
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I have just installed windows 10. When I try and open Photoshop Elements 12 it asks me to sign in then says that I am on a free trial with a $99 price tag to buy version 14. Can I get rounds this?
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John Causton

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Posted 3 years ago

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Chris Cox

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Did you enter your serial number to activate Elements on this new system? Because it is acting as if you did not.
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John Causton

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Yes, thank you, I found my DVD, ran this and put in the licence number - this did the trick.