Windows 10 deactivated my Photoshop

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  • Updated 3 years ago
I purchased Adobe Creative Suite years ago. It was working fine on my computer. When I upgraded the computer to Windows 10, Photoshop wanted to be reactivated. I was told it was too old to reactivate and that even if I reinstalled Windows 8, I couldn't reactivate it. I do not feel I should have to buy a new program.
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Luanne Blick

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  • frustrated and angry

Posted 3 years ago

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Chris Cox

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What version of Photoshop are you using?
Do you still have your serial number handy to reactivate the software?
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Luanne Blick

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K012QQ Yes I have the serial number. I gave it to an Adobe chat person and he said the product was too old to reactivate. I wish I had known that before I upgraded my operating system. I don't like Windows 10 anyway. It's too "busy."
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Chris Cox

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Do you have the original Creative Suite release? (Photoshop 8.x ?)
Yes, that is too old to activate. See this topic for more details: http://feedback.photoshop.com/photosh...