Will there be a "forced update"?

  • 2
  • Question
  • Updated 1 year ago
I recently saw an article that reported that the "Other Versions" tab in CC app will only go from vers 19.xx and upwards. I believe I am on an 18.xx vers and have refrained from updating due to many app-breaking issues that arise when the first 19.xx vers released that I didn't see were reported to have been fixed. The program became completely unusable and I want to stick to the version I know will work, but I have to ask if you will force an update to users who are not using 19.xx or above?
Photo of CrazyRobo

CrazyRobo

  • 6 Posts
  • 1 Reply Like

Posted 1 year ago

  • 2
Photo of Cristen Gillespie

Cristen Gillespie

  • 2055 Posts
  • 720 Reply Likes
The current version AND the one just before will still be available for download. So 2019 and 2018 are available for download. Nothing will be removed from your drive, but Adobe won't be liable for any risk that might be associated with using  unauthorized software for your business. If you have any concerns in that area, you're being asked to talk with their customer service about it.

https://www.adobe.com/about-adobe/contact.html

(Edited)
Photo of Joe Creative

Joe Creative

  • 50 Posts
  • 10 Reply Likes
Hi, I received a email from adobe explaining that. I went to my CC cloud App and notice that they removed all older CC suites. The email did provide me with the links to download the CC 2018. Now moving forward.... we are the mercy of Adobe putting out buggy software for upcoming CC.

Luckily, I downloaded the CS6 master suite, and took a screen grab of my SN when I purchased it back in the day. At lease when I retire I’ll still have a working own software that I can use. If only Adobe would allow all of us to have a purchased version after renting it for so long.
Photo of CrazyRobo

CrazyRobo

  • 6 Posts
  • 1 Reply Like
When did you get this email? I have recieved no emails whatsoever from Adobe regarding this, or honestly, any other changes/information.
Photo of Cristen Gillespie

Cristen Gillespie

  • 2055 Posts
  • 720 Reply Likes
Adobe has so many customers, it has to send emails in batches. I haven't received one yet, either. But as I said before, and as Johan also said, you won't be "forced" to update unless you have to reinstall their software, and unless you're a big company (or school, government department, etc), any legal liability you may have for using software they haven't authorized you to use is slim to nonexistent.

If you're truly that worried about it, though, contact customer service. Otherwise, just hang tight and see what develops—which I believe is what most of who are individual users, not part of a company, are doing.
Photo of Johan Elzenga

Johan Elzenga, Champion

  • 2914 Posts
  • 1251 Reply Likes
You will not be forced to update.