Elements: Why doesn't PSE 2 work in my computers any more?

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  • Updated 4 years ago
  • (Edited)
After several years of use, Photoshop Elements 2.0 has stopped working. The program will not open, and I have to use the task manager to close the window. This was first a problem on my desktop computer, and now it has spread to my laptop. The laptop crashes completely, and it requires a hard shut down to use the machine; I have to pull the battery.
I also have a problem with Adobe Reader that causes it to stop responding after a few keystrokes.
I use Norton 360 security for both machines. Has some bug gotten through? Does it target Adobe products, or is this coincidence?
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Russell Fitch

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It's possible the anti-virus is affecting your software. Try booting in safemode to disable system utilities: http://blogs.adobe.com/crawlspace/201...