Photoshop Elements/Photoshop.com: Why will my photoshop elements 9 not allow me to edit photos while offline

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  • Updated 7 years ago
  • (Edited)
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I am trying to edit some of my photos but every time i open up elements to edit a photo it says it is loading then stops. What am i doing wrong or what do i do to fix this?
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Kenia Hoover

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  • frustrated

Posted 7 years ago

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Photo of Charlie D

Charlie D, Official Rep

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Have you applied the latest patch to your app?
http://www.adobe.com/downloads/updates/

Maybe an Elements guru has better advice, but I did a web search on your problem, and found a help article that may help you:
http://kb2.adobe.com/cps/400/kb400963...
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Xpertpse

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This happens when Elements Editor crashes silently.

Try to open the Elements Editor separately via Welcome Screen or via exe. If you are able to open it, then try again to edit the photo keeping editor open.

If you are not able to open the Editor, then try the following troubleshooting steps:
http://www.johnrellis.com/psedbtool/p...

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