Lightroom 5: Why does the white balance tool disappear over the image? I can not use it to sample a neutral area, Mac os 10.9

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  • Updated 5 years ago
  • (Edited)
The eyedropper shows up outside the border of the photo, but doesn't carry over onto the photo... I can't use it at all.
Photo of Jerry Speier

Jerry Speier

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Posted 5 years ago

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Photo of Baichao Li

Baichao Li, Lightroom Quality Engineer

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Can the problem be solved after re-launching Lr ? or create a new small test catalog?