Express: Why do I have to enter my apple ID password everytime i open the app?

  • 3
  • Problem
  • Updated 5 years ago
  • (Edited)
every time I open the app I gave enter my apple ID password... is there away to turn off? or to save the password? this is for the adobe photoshop express mobile app for iPhone.
Photo of Patti Holland

Patti Holland

  • 2 Posts
  • 0 Reply Likes
  • annoyed

Posted 6 years ago

  • 3
Photo of Amreek

Amreek, Employee

  • 160 Posts
  • 6 Reply Likes
Hello,

Apologies for the inconvenience you are facing. please let us know a few things

Was there a specific action after which it started happening - did u update the app or tried to make an in app purchase?

Are you seeing similar issue with other apps or is it only specific to PS express?

What version of app are you using ? You can check that in app settings > about

What is your iOS version ?

Meanwhile , you can also try deleting and re installing the app from Appstore.

Regards
Amreek
Photo of Shuchi Shrivastava

Shuchi Shrivastava

  • 18 Posts
  • 1 Reply Like
Hi Patti,

Please try with the latest version of photoshop express which is available for download from the app store .I hop this will solve your issue.

Thanks,
Shuchi