I can't open the edit portion of my PSE 9. I get the following message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 9.0.3.0
Application Timestamp: 4d906921
Fault Module Name: ScCore.dll
Fault Module Version: 4.1.23.7573
Fault Module Timestamp: 4b915b01
Exception Code: c000001d
Exception Offset: 0003729a
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linki...
Can anyone help? I've been on another problem hoping to get answers, but what I got was the PS employee telling me that I was not in the right problem area. HELP! Getting really frustrated.
Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 9.0.3.0
Application Timestamp: 4d906921
Fault Module Name: ScCore.dll
Fault Module Version: 4.1.23.7573
Fault Module Timestamp: 4b915b01
Exception Code: c000001d
Exception Offset: 0003729a
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linki...
Can anyone help? I've been on another problem hoping to get answers, but what I got was the PS employee telling me that I was not in the right problem area. HELP! Getting really frustrated.
Posted 7 years ago
