Photoshop Elements 9: crashing in ScCore.dll when I launch the editor

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
I can't open the edit portion of my PSE 9. I get the following message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version:
Application Timestamp: 4d906921
Fault Module Name: ScCore.dll
Fault Module Version:
Fault Module Timestamp: 4b915b01
Exception Code: c000001d
Exception Offset: 0003729a
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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Can anyone help? I've been on another problem hoping to get answers, but what I got was the PS employee telling me that I was not in the right problem area. HELP! Getting really frustrated.
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Regina Barnes

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  • mad and frustrated!

Posted 7 years ago

  • 1
Photo of Chris Cox

Chris Cox

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Any chance that your problem is similar to this: ?