Lightroom: Why can't I download Lightroom 5?

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  • Updated 4 years ago
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I have bought an Adobr Photoshop Lightroom 5 software download card for my daughter from PC World in the UK.

It tells me to go to www.adobe.com/go/eduverify to download Lightroom 5, but the download button does nothing.

Why doesn't this work?
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Rod Fairweather

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Posted 4 years ago

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Photo of Steve Sprengel

Steve Sprengel, Champion

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I don't know if this is the reason, but other download buttons on Adobe's site don't work under certain browser conditions, so you might just try another browser: IE, Chrome, FireFox, etc.
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Rod Fairweather

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You are absolutely correct. It turns out that Chrome works, but the slightly unusual browser I was trying to use doesn't (Internet Explorer 10).

Go figure.

Thanks for pointing me in the right direction!

Rod