Why aren't document windows floating in Photoshop Elements 9.0.3?

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After updating Photoshop Elements to 9.0.3, why do my document windows open as tabbed instead of floating?
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Photoshop Elements FAQ, Official Rep

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Posted 8 years ago

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James Chaffin

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Perhaps a re-install of the original will also allow the prefs to be saved without reverting other prefs to (unwanted) defaults? Seems the problem is Adobe doesn't know how to create/write/read an XML file. Too much "Not-invented-here" (lack of) mentality... :rolleyes:
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Patrick Houlihan

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It's much easier to drag from one document to another with floating windows. I strongly prefer that and am amazed Adobe would not provide users with a choice in preferences.

What's EXTREMELY FRUSTRATING is that even after you open PSE with multiple documents and select "Float All in Windows," if you open another document, you have to choose "Float All in Windows" again. I frequently need to add documents several times during a session, making it necessary to choose that stupid menu selection again and again and again in a single session.

Each PSE upgrade adds more new frustrations than new features. I've used PSE for a long time -- my first version was when it was called "Photoshop LE." The last few versions are going in the wrong direction regarding the user interface.

Five months ago the "Official Response" in this thread stated, "let us know your preferences on the subject." We have. But there have been no updates. If Adobe can't get this simple change accomplished in an update in five months, something's awfully wrong with Adobe's efficiency or willingness to provide what users need.
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Mary Jones

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I agree not having a good floating choice is very frustrating and almost impossible for digital scrapbookers. We have the project and want to drag the photos, embellishments and wordart into the project. But having all the windows tab to the smallest embellishment, then having to drag out each window and resize it for the project is very frustrating! I teach beginner digital scrapbookers and they give up with tabs! I always recommend Elements 7 because of this problem with Elements 8 and 9. I hope they fix this problem soon. At least make it possible for the user to pick how they want Elements to work! Also I wish Adobe would put more tools for digital scrapbookers, like scissor cuts and so forth and stenciling tools like other scrapbooking software programs. I understand this might not be the direction for Photoshop, but Elements should work for digital scrapbookers -- otherwise why have it - we might as well only have Photoshop (which I have too) or go to other programs that are developing digital scrapbooking tools in their software programs
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James Chaffin

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I seldom use the 'drag a corner' method to enlarge an image. Command (control-Windows?)-"+"(plus sign) does that in just about every Mac app I know of. Of course, command-"-" (minus) does just the opposite.

I have no idea what a "scissor" tool does, but it might help to 'play' with the selection tools available. Specifically, the Magic Wand (W) might be useful with the "Contiguous" box checked, also try the Anti-alias ON/OFF as well as adjusting the "Tolerance" values. Then there is the Magnetic Lasso (L) that does a pretty good job of selecting anything with a fairly well defined contrast with the rest of the image (several 'command-+' keyboard shortcuts really come in handy, of course!). The "Quick Select" (A) tool works well also, usually with smaller, solid brushes. One advantage of that tool is that you can simple press the shift key to change the tool from adding an area to subtracting one. Finally, the 'normal' "Selection Brush" tool lets you 'paint' a selections anywhere you want.

I think it really helps to learn the single key codes for selecting each tool, also. That lets you concentrate on the image instead of re-focusing on the keyboard and back.

I tend to agree with you that Adobe probably won't make many (if any) new tools for scrap-bookers. We're lucky they let us have so many tools that are in Photoshop! I just wish they'd learn how to use the API's Apple provides that seem to work so well with every other cross-platform app ever made. Especially for such stupid simple things like writing/saving Preference files. But Adobe seems to think they own image editing tools...just like Microsoft thought it owned web browsers. LOL!
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Chris Cox

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Apple doesn't provide any cross-platform APIs. Nor does Apple provide any useful APIs for preferences (their APIs only work if you have very small, very simple preferences). Adobe does work with Apple to make best use of the APIs that Apple offers. And what does any of that have to do with this topic (tabbed or floating windows in Elements)?
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James Chaffin

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Hello Mr. Cox!

Good to actually "hear" from an employee who sounds like they know more than I do! Of course, that's not really saying much...

However, If you read all the posts, it is painfully obvious that the problem of floating windows is directly related to the failure of the inability of Elements (aka, Adobe) to save edits to the preferences file. In fact, I contend that the info we're complaining about here, is not even IN the standard Mac .plist file (pure plain text, XML, after all) but most likely in the "Adobe Photoshop Elements 9 Prefs.psp" file. Of course, all this data can be in a completely different place, it really doesn't matter. The point is, Elements has been unable to "remember" various settings for more than one version. The problem of putting all images in a single tabbed window even though the user is set to display them floating is but one item that does work. Even though Elements can now 'remember' to use jpeg as the Save for Web format, it still reverts to 0 (zero) as the default quality instead of the last used setting. And then there is the setting to always use the format suffix in the file name. That only works if you never change anything else in the prefs!.

Now, I don't know if it's because Apple doesn't provide enough help for your programmers or that the programmers don't understand what is being said in these forums. The result of the lack of any changes in these and many other complaints is that Adobe has gained a reputation of not caring what the user wants. At least in Elements. Perhaps Photoshop and the rest of the CSwhatever suite is perfect. Perhaps that is all Adobe is trying to do, get everyone to buy the "expensive spread." But I think you know, that's just not going to happen.

I'm sorry Adobe doesn't seem able to save the large number of details on a large number of objects, at least in Elements. But I can think of several apps, from word processors, database creators, page layout and video apps that seem to do this quite well. I just finished a 55 page book with around 150 entries on that many people. Each person could have an image or two, with shadows and/or a frame, one to four text areas with three different font sizes and a couple of styles. Each of the two to six items in are in different places on each and every page measured in pixels. The pages are automatically numbered, odd and even numbered pages with the proper binding spacing. And text boxes were linked so that text overflowed to fill as many boxes in as many places at whatever size needed. Not only does this app never crash, the files opens exactly the same every single time. Plus, with Lion, I have every minute change made to the file available in a 'versions' file that makes available replacing something with a simple drag 'n drop.

Now, I'm sure keeping up with all this is not nearly as difficult as maintaining info in a couple dozen different layers of a 10 foot square image. But no one has asked for that. All we want is for the preference setting to work! How many preferences are there, anyway? I'm betting less than 100. And your saying that an XML file can't be written to hold hundred different bits of info? I can only hope that I am seriously misunderstanding what you wrote.

But I still hope you have a great weekend! :salute: And thanks for offering your insights! ;-)
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Chris Cox

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Um, it has little to do with preferences. It has to do with a choice made by the Elements team to make it work a certain way. And that happens on both platforms, so has nothing to do with platform specific settings.

Most of this discussion is saying "give us the option" about tabs or floating windows.
Only your comment mentions problems with prefs, and I originally thought it was added to the wrong topic.

And this has nothing to do with what Apple does or doesn't provide. (Apple doesn't provide a lot of what we need, but we keep asking anyway)
Plus, plist files are very, very limited in what they can store (and extremely fragile, to boot).

So, really, you're rambling on about things completely unrelated to the topic at hand.
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Rachele Epp

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Mr. Cox, please answer this basic question. Is Adobe going to add an update to PSE9 that would allow us to set our preference to "Float all in Windows?" That is the question we have all been asking, and no employee of Adobe will ever answer. Thanks for your help.
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Chris Cox

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We can't comment on unannounced features or versions of software. But the Elements team has heard your feedback.
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Barbara Albrecht

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HUH???? I'm not sure what you mean but we just want the opportunity to have preferences work as they should....chose what we want and have it work!!!! That's all. Adobe took that choice away with the "unanounced features or versions" so just do another update and FIX IT!!!
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Janet Jarzembinski

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I'd hate to think that I bought Elements 9.0 and had this option taken away from me and am forced to buy Elements 10.0 just to get it back.
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Patrick Houlihan

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"I'd hate to think that I bought Elements 9.0 and had this option taken away from me and am forced to buy Elements 10.0 just to get it back."

If that happens, not only would I be angry about having to pay for something that a responsible company would rectify in a free update, but I'd wonder what new "surprises" would be lurking in version 10.0 that wouldn't be fixed until version 11.0.

PSE is not expensive, but I've paid a substantial amount for new versions over the years. Adobe's actions haven't displayed much appreciation for their customers or pride in this product.
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Patrick Houlihan

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"But the Elements team has heard your feedback."

Chris, with all due respect, the official response in this thread claimed Adobe wanted to know our preferences. That response was posted five months ago.

Adobe's online product page for PSE 9 uses the words "easily," "quickly," and "convenience." Yesterday I used PSE while working on images for web banners. I opened new documents at least twenty times. Each time, I had to reselect "Float all in windows" and rearrange the files. I could have done the work more quickly and more conveniently in a previous version or in a competing, less-expensive application.
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Elisabeth Le Clainche

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Yes PSE is not as expensive as PS, but I purchased the version 4 then the 6 one, the 8 one and the 9. Each time I expect on a better software, but in fact it isn't.
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Patrick Houlihan

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PSE 10 was announced today. If restoring the "Float All in Windows" preference is available in 10, but not made available as a free update in 9, you will have lost me as a customer.

I've used PSE at home since it was called Photoshop LE. I've purchased Photoshop for my daughter. But I will not continue paying for such arrogance toward good customers.

PSE 10 Announcement
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Lorena Saxe

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I love Photoshop Elements and rely on it for almost every graphics thing I do, but there is one thing that really interrupts my work flow and makes me irate: I would like to be able to disable the tabbed window (that is, to have the option of having ONLY floating windows). The problem with the tabbed window is with how it works, not just its existence as an option. I am often in the middle of a project with several windows and, if I move one the windows just right (well, wrong), they all jump together into an unwanted tabbed window. I just hate that! I have to interrupt my train of thought to pull the windows apart and then pull them all out of minimized mode. It's just one of those things that makes me furious because of what a pointless interruption it is. If you can't give us the option of disabling the tabbed window, can you at least make it so that one has to **deliberately choose the tabbed window through a menu** - that is, so one can't just accidentally *fall into* a tabbed window? Thanks for listening!

This reply was created from a merged topic originally titled
Photoshop Elements: Tabbed Window needs to play hard to get, not be default.
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John Sankey

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At least 90% of the time, I want multiple images to open "float all in windows" to compare or match up photos, or to create collages. I'm told that until 9.0.3, which is the one I have, this could be done by default; now I have to hunt through the drop down menus to do it every single time PSE is opened. If this is correct, is there any way I can revert to 9.0.2 to re-enable this feature?
John Sankey

This reply was created from a merged topic originally titled
float in all windows disabled in 9.0.3 Elements.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You'd probably have to uninstall, reinstall, and manually download and install the 9.0.2 (mac) 9.0.1 (win) update from here:

Mac: http://www.adobe.com/support/download...
Win: http://www.adobe.com/support/download...
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Barbara Albrecht

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This is a PIA! Then you have to reload all the extras again...ie, actions, styles, brushes, etc.

Adobe is NOT doing anyone any favors with the update and need to make it right for PSE 9 users!!!

And...what about a link for Windows? Mac is NOT the only one having issues with the non-floating windows.
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Elisabeth Le Clainche

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This update is not for floating windows, but "It provides fixes for "Import from iPhoto"" That's why it is only for Mac users.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Barbara, Windows would need to roll back to 9.0.1 which is here: http://www.adobe.com/support/download...
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Barbara Albrecht

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Oh. I don't know how I would have known that. It's in the "float all in windows" thread and a response to "float all in windows"
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Barbara Albrecht

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Thanks for the info.
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John Sankey

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Thanks, Jeffrey - I've done it and it works again. Yes, Barbara, it is a PIA. I've also updated preferences in the Adobe Update Manager to not notify me ever again about updates to PSE - as in, "if it ain't broke, don't fix it".
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Genevieve Crabe

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Does anyone here have version 10 yet?
If so, is the floating windows problem fixed?
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James Chaffin

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ATTN: Adobe Employees.

First, I sincerely appreciate that someone actually replies to our questions/complains/etc.

Second, I really think that the problem is semantic. The problem with tabbed versus floating multiple images is simply not what the preference is addressing. The text for the preference says, "Allow floating Documents in Full Edit Mode" (emphasis added). The way I interpret that and, apparently the way many others do, is that opening multiple documents will result in multiple document windows (tiled, cascading, floating, etc.) when they are opened in PSE.

However, it seems to me that what the developers assumed that this preference would simply ENABLE multiple document windows and even then Only after the user then uses the Windows menu to specify which way; tiled or cascading.

In other words, the preference doesn't actually change anything about the way documents are displayed when first opened. The Default action is to open documents in tabs, even though the preference is set to "Allow floating Documents..." The "Allow" function only "allows" the user to take another action to get them to actually float.

Does anyone at Adobe understand what I am saying?
Do any other users understand what I am saying?
I don't want to have any tabs showing anywhere when I have told the app to "allow" floating documents. Period. What part of that concept is everyone at Adobe having a problem understanding?
Am I totally "off-the-wall?"

Of course, now that version 10 is out, I suppose there will non longer be any work done on 9... And I will absolutely not be buying any version until Adobe can figure out how to get the program to understand English, even Her Majesties English!!!

At the extreme risk of sounding racist, I notice that the vast majority of the list of name on the opening flash screen are, shall we say, other than Anglo-Saxon. Is there a language barrier involved in the preferences text and the implementation?

Thank you for your attention.
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Wendy Williams

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Hi Genevieve

With PSE10 floating windows operates just as it used to in PSE9 before the Wacom patch screwed things up :)

Wendy
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Åke Holmén

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Meaning that "float in all windows" is default in PSE10 and not the tabbed ones?

Boblige
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James Chaffin

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Still waiting for some verified, source-mentioned confirmation of this requested/expected/normal behavior. Absolutely NO purchase of v.10 until that is seen.
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Wendy Williams

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Once again ... I can confirm that float all in windows works properly in PSE10. If you set it for float all in windows that exactly what it does ...

James ... I'm not at all sure what you mean by "verified, source-mentioned confirmation of this requested/expected/normal behavior".

All I can say is that I am currently using PSE10 and Float all in Windows works as it used to prior to the "fix that unfixed it" in PSE9 :)

Wendy
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James Chaffin

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Wendy, certainly no offense intended with my rather harsh comments. I just didn't understand your "qualifications!" "Confirmed user" is all I need for verification! I would appreciate your mentioning which OS you are using, however. I may be paranoid, but even paranoid people have enemies!!! 8-|

Plus, I think your experiences would be a great benefit to everyone at this site! Nothing like first-hand, user comments to help us 'less-than-bleeding-edge' users make the leap.

Thanks, again!
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Janet Jarzembinski

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I'm really disappointed that I'd have to pay to buy something that I used to have in Elements 9.0 and had it taken away because I was trying to apply patches that were supposed to fix something else.
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Patrick Houlihan

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Janet's correct. I don't mind paying for new features.

This, however, is outrageous. There's a comment from an Adobe employee above that states, "We are not above reverting to the original behavior. Let us know your preferences on the subject."

That response was made SIX months ago.
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James Chaffin

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I understand your disappointment. I can only suggest that you review the new features and then decide if they are worth the cost. I'm not at all sure that I may not wait until v.11, myself. We've yet to have v.10 in wide use and it is possible that another item may be discovered that would add to the frustrations of paying so soon. For example, can we now save our choice to "Always" in the "Append File Extension" pref without it reverting to 'NEVER' and requiring a deletion of the plist? :rolleyes:
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Brett N, Official Rep

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Side note: The "Append File Extension" being set to "Never" bug has been fixed in PSE10.
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edward wright

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Eddie Wright,
IF IT AINT BROKE WHY FIX IT ?
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Wendy Williams

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Janet ...

If you donlt want to buy PSE10 then just uninstall PSE9 ... then install it again and donlt install the patch. The patch fixed a problem with Wacom tablets and cause the problem with float all in windows.

Wendy
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Patrick Houlihan

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Wendy,

If a Mac user uninstalls PSE and then reinstalls PSE9 from the disk, won't it be incompatible with OS X 10.7?
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Åke Holmén

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Wendy

How do I prevent the patch from being installed? The installation CD just runs...
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James Chaffin

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Updaters/patches don't usually come on the original install disks. The patch mentioned here comes as the PS Elements 9.0.3 updater that you have to download from Adobe. Don't download it and if you do, don't install it...unless you need to fix whatever was wrong with the Wacom Tablet problem.
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Åke Holmén

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OK. I installed with the original disc and downloaded some upgrades without realizing what it was. Time to reinstall. Thanks!
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Wendy Williams

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Hi James ...

I'm a Mac user but its OK it really does work in Windows too ... I promise :)

Wendy
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Wendy Williams

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Hi Patrick ..

As far as I am aware both PSE8 & PSE9 are fully compatible with Lion.

PSE6 which was written for the old PPC architecture isn't compatible as it needs Rosetta and there is no Rosetta on Lion.

... if you already have PSE9 running on Lion then uninstalling and doing a reinstall should work just fine.

Regards
Wendy
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James Chaffin

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OK, Wendy, if you say so...I use the Mac, also, that's why I needed some clarification. LOL! Good to know they were able to fix the Windows version, too. So often they don't get updates as quickly as Mac users do...OH, wait... ROTFL!!!
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DuckBill

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YES tabbed docs in PSE 9 is really frustrating. During a typical workday, I have to go into the 'Arrange' dropdown in tool bar to select 'Float All in Windows' approx. 20 times.
I will be uninstalling program and reinstalling from CD that DOES NOT have this 'improvement'.
Developers, please revert 'to the original behavior' in the next update package...this does not seem like a popular improvement.
Thanks for providing a place for feedback.
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DuckBill

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Thanks for your input Wendy, I just purchased PSE version 9 in August 2011, it looks like if I would have waited 1 month I could have ver. 10. Anyway, once I calmed down, I was able to find a solution while keeping the program update (and not reinstalling to 'undo' the 9.0.3 update.).

Instead of always going into the little 'Arrange' dropdown menu at top to 'float all in windows' I simply learned to grab the tabs and drag them to separate windows (similar to dragging a tab to new window in Internet Explorer 9).

This simple action works for me, and hopefully it helps some other users that prefer the freedom of floating windows.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Superior Sauna, check with this document to see if you qualify for a free upgrade: http://kb2.adobe.com/cps/153/tn_15304...