Lightroom: Trial version after update from CC

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  • Problem
  • Updated 3 years ago
  • (Edited)
I have the photography subscription of the adobe creative cloud and i kept getting errors trying to do update on lightroom5. Finally got a good update but Lr opened up as a 'trial version' and says i have 30 days left
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Donald Fitts

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  • confused

Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Donald,

When you updated Lightroom, did you click [Install] from the Creative Cloud application? What OS/version are you running on?
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Donald Fitts

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I had previously been running Lr with no problem through creative cloud photography package deal and had done all updates as necessary. When I opened Lr the other day it said I needed an update. When I went to the creative cloud control panel, while I I had Ps udates (which i did) there was no update showing in the panel from Lr. But in the lower panel it had an active 'install' button which I did. It installed and said that I was in the 'trial' version and now shows that I have 30 days remaining on the Lr trial.
I am running windows 8.1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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