Elements/PS.com: Basic to Plus?

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  • Updated 6 years ago
  • (Edited)
All I want to do is upgrade from basic to plus on my online stuff how do I do this?..I go to upgrade and get bounced all over the place and back again
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LeRoy Barnes

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Posted 6 years ago

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Chris Cox

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Which application are you using?
Which version?
Which OS version?
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LeRoy Barnes

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I am using the Elements basic on line stuff with a auto renewal. The subscription was renewed on 3/11/12 #PESY01802513US.. When I check my subscription it says I have no subscriptions I am using Windows & and I have Photoshop Elements 10 installed on my computer. Oh and by the way since I started trying to "upgrade" my service most of my pictures have disappeared out of over 5000 there are only about 600 left... something is just not right here?