Premiere Clip: Why isn't the "Edit In Premiere" feature working anymore?

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  • Question
  • Updated 2 years ago
  • (Edited)
I am using Adobe Premiere Clip on my iPhone and the "Edit In Premiere" feature worked at first but hasn't worked since... What's going wrong?
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Liam J Holland

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  • Frustrated

Posted 4 years ago

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Kevin Monahan Jr., Official Rep

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Hi Liam,
We need more information here. Are you receiving an Error dialog box? What does it say?

You should also be aware that this feature only works if all media in the project has been uploaded and downloaded (the cloud icon should not be animating).

Hope that helps you.

Thanks,

Kevin Monahan
Support Product Manager
Pro Video Applications
Adobe
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Liam Holland

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I get an error message saying:

"Oops!
Looks like something went wrong and we couldn't send your project to the creative cloud. We were unable to save the project to your creative cloud account because there is no space remaining. Please clear out some space on your account and try again"

Now you may think that i have no space... but I am only using 11.9% of my space... I still have over 17GB spare and I get this error regardless of how many videos I put in a project.... even a 1 second video clip fails.

Photo of Kevin Monahan Jr.

Kevin Monahan Jr., Official Rep

  • 54 Posts
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Hi Liam,
Can you send me your Adobe ID (email) via private message. Here is the link: https://forums.adobe.com/people/Kevin...

Click the "Message" button to send me a private message.

Thanks,

Kevin Monahan
Support Product Manager
Pro Video Applications
Adobe
Photo of Kevin Monahan Jr.

Kevin Monahan Jr., Official Rep

  • 54 Posts
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Hi Liam,
Have you sent me a message yet? I did not receive any message to my knowledge.

Thanks,

Kevin Monahan
Support Product Manager
Pro Video Applications
Adobe
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fa ngum

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Hi, I got exactly the same issue. I'm using the trial for now but if this feature is not working I'm not gonna subscribe...

Regards,
Fa
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Kevin Monahan Jr., Official Rep

  • 54 Posts
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Hi Fa,
Have you tried uploading one clip at a time? Please try that and report back. According to my notes, this may not work correctly if you upload a group of clips. I think this is probably because you might be exceeding the storage on the Creative Cloud that the trial is granting you. Please return here with any more questions you may have or if this did not work for you. 

Thank You,

Kevin Monahan 
Support Product Manager 
Pro Video Applications 
Adobe