Why is there 'no preview available' for files saved in Photoshop format?

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I find there is 'no preview available' for files saved in Photoshop format in a particular folder I have. For JPEG files in this same folder there is a preview. This same folder showed a Photoshop format preview in a previous version of Photoshop I was using. (I've since purchased Creative Cloud.) When I open this folder in GIMP I do get a preview. What goes on? Does anyone know? How do I get a preview of a Photoshop file when I open this folder? Thanks for any help...
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Richard Searles

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Posted 4 years ago

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Chris Cox

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What OS version are you using?
What you're describing sounds a lot like a bug in MacOS that Apple hasn't tracked down yet - where some folders fail to read thumbnails and metadata correctly, for some people, sometimes, on some systems (it's pretty random).
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Richard Searles

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Thanks for responding. I'm using Windows 8, and it's a near new computer -- though with a few minor quirks. It seems that anytime I save anything to a Photoshop format it won't show the preview when I subsequently open that folder. Although, as I said earlier, the preview shows up fine in GIMP. I was hoping someone would say, 'Listen, you idiot, just hit this button -- how computer illiterate are you?'' I'm not that illiterate but no Bill Gates. So apparently I'm not doing anything particularly stupid, it's just not working right. Oh well, anyway, thanks for responding. Richard
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Chris Cox

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OK, Windows by default does not display the previews for PSD and PSB files (though they contain standard JPEG thumbnails/previews).
To get previews/thumbnails for PSD and PSB files, you need a third party thumbnailing tool/utility.

(We tried writing one ourselves years back, and ran into OS bugs that have yet to be fixed by Microsoft - and had to drop the feature)
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Richard Searles

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Thanks Chris. I'll try to deal with it one way or another. It seems an odd flaw and a bit of a nuisance, but so be it. Richard