why I cannot use element 13 with windows 10?

  • 2
  • Question
  • Updated 3 years ago
  • (Edited)
I cannot use my element 13 after installing windows 10
Photo of utku gokcen

utku gokcen

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 2
Photo of Sandeep Singh

Sandeep Singh, Official Rep

  • 107 Posts
  • 18 Reply Likes
Hi Utku,

Thanks for posing here.

Please provide following information :

Could you please get the error report and paste here ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
if windows, Please check if you have windows defender turned on ?

Photo of Tommy Ulfström

Tommy Ulfström

  • 1 Post
  • 0 Reply Likes

I have tried to install as Adinistrator. Dosent help. Get at message that an schedule restart are planned. Thats not the case. I have rebooted the laptop. Still the same error.