Photoshop: Why does it show that my membership expires in a couple of days though the fee is paid and the renewal is due in 2016?

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  • Updated 3 years ago
  • (Edited)
Why does my Photoshop show day by day that my membership expires in a couple of days though the fee is paid and the renewal date is due only in 2016?
Photo of Ildikó Stadler-Beleki

Ildikó Stadler-Beleki

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It looks like you upgraded to CC for Teams recently. Have you tried to sign out and back in for the account change to take effect? https://helpx.adobe.com/creative-clou...
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Ildikó Stadler-Beleki

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Actually I upgraded to CC for Teams last year. I tried to sign out and back in but there is still an alert.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK. I'll have someone from the Teams support group contact and work with you directly.