Why Does Elements 12 Keep Crashing in the Editor?

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  • Updated 4 years ago
  • (Edited)
Photoshop Elements 12 keeps crashing my entire computer when I am working in the photo editor. I've used PE for years through various versions and have never seen anything quite like this. Have even downloaded and reinstalled a totally new version of the program and am still getting crashes, and also, the catalogs sometimes hang up and don't load the thumbnails, and then they crash. Would welcome a solution. Thank you.
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Pat McGuire

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  • angry

Posted 4 years ago

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Chris Cox

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Without the detailed crash report from your system, nobody can possibly know.
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Pat McGuire

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This doesn't seem very helpful. I'm an amateur photographer, not a computer scientist. Can't Adobe give me some plain english instructions on this? All of the answers in the forums seem overly technical and bureaucratic. What do I need to do to get a crash report and what would it tell me?
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Chris Cox

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What OS version are you using?

This really isn't technical, just basic computer usage steps to troubleshoot common problems....