Photoshop: Crash every time I use Puppet Warp

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Photoshop CC: Puppet Warp crashes

When ever I try and use puppet warp PS crashes. It lets me set the first pin, but if I try and place a second pin it crashes. I have updated my video drivers as well as uninstalled and reinstalled PS. for $30 a month it should freaking work. I shouldn't be having to figure out why a monthly subscription service isn't working!!!!! And what do I do to get a refund?
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Monroe Smith

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  • pisssed

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Monroe,

What OS/version are you running on?

If on Windows, what does the crash report report say the faulting module is?
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Monroe Smith

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I'm running Win 8.1. I don't know where does one go to find the crash report?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It will say in the dialog that comes up if Photoshop actually crashes.

I would suspect it you're video driver. Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...

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