Why does Bridge CC take 33 seconds to delete a file?

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  • Updated 3 weeks ago
In Bridge CC, when I delete a file, it takes at least 20 seconds - sometimes upwards of 40 seconds to update showing the file gone.

The same delay happens just changing the star rating on a file - 20 to 40 seconds to update, no matter how many times I try to change the rating.  The drive light on my PC is not showing any disk activity while I'm waiting.

This long after Bridge is no longer "Building Criteria" or "Generating Previews" or "Exporting Cache."  I have an SSD for the Bridge scratch disk and it's used 19% of the space.

I'm using a PC with a 6-core I-7 and 32GB of memory.  Nothing else is running at the time - just Bridge and PS.

This is seriously slowing me down.  Any ideas?  Thanks.
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Scott Bufkin

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Posted 4 weeks ago

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Cristen Gillespie

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They're still working on revitalizing Bridge after it was neglected for a long time, and they're nowhere near the performance most of us are looking for. But in the meantime, I've found that frequently deleting cache helps. I know. . . it sounds like that would slow you down even more as it recached the folders, but it's actually faster recaching a completely purged folder if it's slowed down the way you're talking about. My experience over the years is purging cache through the Preferences dialog is less likely to be successful than purging by launching with the Ctrl-Alt-Shift key held down and choosing it from the popup. You can also delete the thumbnail files manually from the 256, 1024, and full Cache folders if you're comfortable making changes in your user library like that.

It also can help to compact cache, but there's a reason it typically does that on exit. Don't be in a hurry to turn off your computer and leave the room when you do choose to compact cache if you have done a lot of file management—moving, copying, deleting files, etc.

If you're working with external drives, across WiFi to another computer, or are networked, you still kind of out of luck. If you frequently work with multiple windows open so you can see different folders while you work—that's also not terrific with Bridge, even if you're able to stay on the same computer with all internal drives.

Another problem with Bridge is if you have one window active performing a task, such as generating previews, and instead of waiting for it to finish, you open another window to do something while the first is still generating previews, or worse, still trying to simply get a complete count of the files (status bar will clue you in there). Bridge doesn't do this stuff in the background. So best usually to wait for the first task to finish, then move on to the next<sigh>

If you are working with multi-layered PSD files, as I often do, they can be extremely slow when adding metadata, such as adding or removing stars and labels, not to even begin to be concerned with batch-adding keywords. A long time ago I was told that Bridge has to open these big files to read the metadata. Huh? But there must be some truth to it because On1, normally blazingly fast, slows way down with PSD files, too.

And sometimes, for no apparent reason, Bridge does just hang for a bit. It shouldn't be every file takes forever to delete, or to add a star rating to (especially if not a multilayered PSD), but I've yet to see it work smoothly all day long. And then, everything else ruled out as the stumbling block, the best solution is to quit and restart. That seems to work miracles for a bit, too.
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Scott Bufkin

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Cristen,

Thanks for your reply.  Lots of good info.  What I find strange is that this has just started happening in the last 6 months or so.  I've been using PS since V3 and have never experienced anything like this before.  And it happens on my laptop (I-7, 24GB memory, SSD scratch disk) as well as on my desktop.

A few things to note:  I have purged the cache - several times.  Doesn't help.  All drives are internal.  I only have one Bridge window and one PS window open at a time.  I generally flatten all layers before saving the .psd.  Restarting Bridge doesn't help.

I received an email from someone at Adobe inviting me to be in the Bridge beta release group.  I'm going to give it a try.
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Cristen Gillespie

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> What I find strange is that this has just started happening in the last 6 months or so.>

To get better performance, they've been doing things with cache, I know. That's one reason we have the Compact Cache routine. The odd hangs and occasional lengthy times I get for some of these normal tasks seems to date to about then. Obviously, I have no idea what else they have been doing under the hood, but any significant changes can terribly easily result in some of us getting worse results.  I have an older computer and a newer laptop with SSD. It's not an issue with type of drive by all accounts.

Just what it is, I don't think they know anymore than we do. Not enough data on the subject, perhaps, so good on you for being willing to work with them directly through beta.