Why do you have UserVoice forums?

  • 3
  • Question
  • Updated 2 months ago
Apparently Adobe thinks that the community needs yet another feedback site. Now they are adding UserVoice.

https://indesign.uservoice.com/

https://adobebridge.uservoice.com/

Does anyone in the community know about this? Are Adobe employees going to monitor and contribute to all three Adobe forum sites?

Why not have ONE feedback and support site instead?
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David Converse

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  • confused.

Posted 3 months ago

  • 3
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Clifford Johnston

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It's known as watering down the complaints so that users don't see all of the garbage that is going on.
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Rene Schmidt

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I've been saying this for years.
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Peter Moloney

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Two forums are bad enough BUT three???
And furthermore Adobe have now dumped MUSE!
So could someone at adobe please explain why 3 forums?
Peter
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Paul Riggott

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I see the new site has wiped all the suggestions and now it points to a forum where the newest post is two years old!
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Kukurykus

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I visited that new Bridge site right after David Converse made this topic and that contained other sort of links. Now you are sent to Adobe Bridge Request forum, but 2 days ago you had about 474 requests on that new site. You could even vote for your favourite requests, but only first 3 got one vote. First one was about fixing ScriptUI. What was wierd they were dated 2 years back, so I wasn't sure that new site is really new or noone got to know of it during last years. Then I realised maybe creators of this place just collected all ideas from many years they found on other forums, however each of them got date and registered name of user that came with his idea. Looking deeper I found that from those over 400 requests only 6 got 'implemented' (there was other word used) status. So really not much :( I noticed that many the oldest requests are from 2011, so I figured out something is wrong with this site. It's either long time dead place or something new that is not sorted out yet.

It seems this sites became now regular Adobe forum, where newest topics are 7 years old:
https://forums.adobe.com/community/bridge/bridge_feature_requests
(Edited)
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Paul Riggott

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You are right, the forum is read only so they do not want anyones ideas! How stupid is that!
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Kukurykus

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They didn't redirect InDesign site to Adobe forums though. It's proably that site is very popular and poeple participate in its life, voting quite much. Still I think a cause that Bridge site wasn't so active was not because users were not interested to suggest some ideas or report bugs but because they noticed their many years attempts to make Bridge better application are ignored :(

Edit: so now that Adobe Bridge Feature Requests forums isn't 'read only' anymore? But you can't answer to already posted topics, so if I created new one that would be locked automatically too? Maybe mods missed something hopefully it will work for new requests (still if there is something what was posted earlier why to create new topic). Regarding Bridge bugs fourms now this one is only one. But I wouldn't say there's any guy looking at as Bridge engeeniers seem to be on never ending vacations :)
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Paul Riggott

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It is still read only for me, last message was in 2015.
Why should people expect that the Bridge team would look at another site when they never attend here?
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Kukurykus

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2 weeks ago when I checked that forum there was (read only) next to label, and you couldn't create new content. Now that read only part is gone, you can create new topics however I'm not sure with chance to answer to them, as to old ones you still can't. And yes that is confusing, why to have two sites for the one thing, especially with no attention at this one :(
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The Bridge UserVoice page was an experiment and should not have been made live. Sorry for the confusion.