Why do I need to change my password just to install adobe photoshop elements 13?

  • 1
  • Question
  • Updated 4 years ago
1.I keep entering my password and it is not taking.
2. Why is it asking me to change my password setting?
3. Can a live adobe rep contact us. We are about to send this version back. We have spent almost an hour plus just tring to get pass the password phase.
Can we just by pass this???????

Is there a phone number for adobe support???
Photo of Sandra Garcia

Sandra Garcia

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 832 Reply Likes
What is asking you to change you password?
And which password are you referring to?

Elements (and all other applications) will prompt you for the system password, just so they can install the software. Elements may prompt you for your Adobe ID and password, so you can connect to the online services.

But I'm not sure where it would ask you to change a password.

And yes, you can find the phone numbers and chat system for Adobe Support on adobe.com.