Why can't i upgrade my premiere elements 14 to 2018?

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  • Updated 9 months ago
i tried using my serial number to upgrade my premiere elements but it doesnt work, but few months ago i could upgrade from 14 to 15 with the serial number. pls help me
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The Rambo

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Posted 9 months ago

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Rens Jansen

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Following on the upgrade policy of Adobe
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The Rambo

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so does that mean i can only upgrade to the premiere elements 15 with my serial number?
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Jack Klaber

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In principle your serial number should be specific to the version you purchased.
Either Adobe allowed Premiere Elements 14 users to upgrade to version 15 or you benefitted from a bug.
Anyway, you have to purchase version 2018 in order to upgrade from your current version.