Elements 13: Can't install application that I purchased at Costco today

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  • Updated 4 years ago
  • (Edited)
I Put the CD in and it would not automaticly open to install.

I went thru the install support on Adobe support but that is for those people that are downloading from adobe web site...

I purchased this today ad Costco.

What to do?????
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Thomas Imperial

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  • confused

Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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Your system may be set to not auto-open CDs/DVDs.
Can your system see the DVD and display the installer files on it? If so, launch the installer from there.