Photoshop CC 2017: Why can't I delete Photoshop off of my windows 10 computer?

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  • Updated 3 months ago
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i am trying to uninstall photoshop 2017 off my laptop, windows 10.and it wont uninstall.  i'll be checking with hp, but i am not sure where to begin?
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christy lifosjoe

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you using the uninstall mechanism in the CC Desktop app? https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

If so, do you get a specific error?
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john houston

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in the box with the arrow i only get 'learn more' or 'tutorials' and no option to uninstall, just a message saying 'uninstallation failed' and if i click for more information i just get 'errors encountered during uninstalation'