Photoshop CC 2017: Why can't I delete Photoshop off of my windows 10 computer?

  • 1
  • Question
  • Updated 2 weeks ago
  • (Edited)
i am trying to uninstall photoshop 2017 off my laptop, windows 10.and it wont uninstall.  i'll be checking with hp, but i am not sure where to begin?
Photo of christy lifosjoe

christy lifosjoe

  • 1 Post
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
Are you using the uninstall mechanism in the CC Desktop app? https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

If so, do you get a specific error?
Photo of john houston

john houston

  • 1 Post
  • 0 Reply Likes
in the box with the arrow i only get 'learn more' or 'tutorials' and no option to uninstall, just a message saying 'uninstallation failed' and if i click for more information i just get 'errors encountered during uninstalation'