ELEMENTS 12: why am I getting a message "could not process request due to a program error"

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  • Updated 4 years ago
  • (Edited)
I am running Elements 12, newly installed on a new laptop running Windows 7. When I open RAW files (Nikon NEF from a D7100), I can edit from the camera raw editor but, when I try to open from that stage to Editor, I get the above message. If I reopen the file, my edits are gone and I am back to the original RAW file. Can someone tell me how to fix this?
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Peter Weissman

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Posted 4 years ago

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