Photoshop: White blocks in image (Windows)

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  • Problem
  • Updated 3 years ago
  • (Edited)
why do I have square white blocks on some of my images while I have opened it up to work on in Photoshop CC, they do not harm the photos and some times it is like the Marquee tool was used to cut up the picture and move the cut blocks else were in the canvas I am working on
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Tony M

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Posted 3 years ago

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Chris Cox

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Which version of Photoshop are you using?
Which OS version are you using?

Did you use Camera Raw just before seeing this?

From the description it sounds like a video card driver issue, but it might be related to some issues in Camera Raw that were fixed recently.
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Tony M

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Chris, Those are some great questions, thank you for asking.
I should have had all this in the first post.
I am using an Asus N56VJ running an I7quad processor 16 G/Ram,
Nvidia GTX 680.
I am using the latest version of Nvidia Driver, updated Photoshop CC,
I use Windows 10 current on the latest updates and fixes.
I do believe that it does not matter if I am opening from Camera RAW or working on a project that I have created from scratch and have left Photoshop CC to view Terry Whites how to videos and return to a white block infected window on Photoshop CC.
Thanks for the answer.
While I wait for more on the subject I aill run system test and video card test.
Thanks again.
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Chris Cox

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Which specific version of Photoshop are you using?
CreativeCloud includes 4 major versions (CS6, CC, CC 2014, CC 2015), plus a lot of dot releases.

If it happens right after opening from Camera Raw, then disable GPU usage in Camera Raw until the next Photoshop release is available (where we've added more safety and error checking for similar issues).

If it happens other times, then most likely it is a video card driver bug and you'll have to check with Nvidia for driver updates to fix the driver bug.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:
http://feedback.photoshop.com/photosh...
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Tony M

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Thanks for the response Chris,
Jeffrey Tranberry has shown me how to share all the info that is needed (I hope) to rectify my issue, Their is a lot if info here, including are Aliens real and who was on the grassy knoll. JK.
Thanks to you all for the Quick help.
Tony
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Tony M

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Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x64
Operating System: Windows 8.1 64-bit THIS INFO IS INCORRECT
Current Info:
Operating System: Wiindows 10 64-bit
OS name Microsoft Windows 10 Home
Version 10.0.1024 Build 10240
Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2395 MHz
Built-in memory: 8078 MB
Free memory: 3645 MB
Memory available to Photoshop: 6988 MB
Memory used by Photoshop: 69 %
Design Space: Disabled.
Artboards: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 5
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2112
glgpu[0].GLName="Intel(R) HD Graphics 4000"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="10.18.10.4276"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 4000"
glgpu[0].GLRendererID=358
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"
glgpu[0].GLDriverDate="20150817000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.4276"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].CLMemoryMB=1400
clgpu[0].CLName="Intel(R) HD Graphics 4000"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="10.18.10.4276"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.86314e+010
clgpu[0].CLCompute=38.647
clgpu[1].CLPlatformVersion="1.2"
clgpu[1].CLDeviceVersion="1.1 CUDA"
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="GeForce GT 635M"
clgpu[1].CLVendor="NVIDIA Corporation"
clgpu[1].CLVendorID=4318
clgpu[1].CLDriverVersion="358.50"
clgpu[1].CUDASupported=1
clgpu[1].CUDAVersion="7.5.0"
clgpu[1].CLBandwidth=2.48665e+010
clgpu[1].CLCompute=18.2156
License Type: Subscription
Serial number: 96040377557238465037
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.6G, 821.7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2015/03/11-23:42:10 79.562242 79.562242
AdbePM.dll PatchMatch 2015/04/28:18:15:43 1.563170 1.563170
AdobeLinguistic.dll Adobe Linguisitc Library 9.0.0
AdobeOwl.dll Adobe Owl 5.2.7
AdobePDFL.dll PDFL 2015/03/18-12:03:59 79.133307 79.133307
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3600
AdobeXMP.dll Adobe XMP Core 2015/03/30-23:40:42 79.157747 79.157747
AdobeXMPFiles.dll Adobe XMP Files 2015/03/30-23:40:42 79.157747 79.157747
AdobeXMPScript.dll Adobe XMP Script 2015/03/30-23:40:42 79.157747 79.157747
adobe_caps.dll Adobe CAPS 9,0,0,5
AGM.dll AGM 2015/03/11-23:42:10 79.562242 79.562242
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll AIDE 2015/03/20-23:41:44 79.562488 79.562488
amtlib.dll AMTLib (64 Bit) 9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5) 1.000000
ARE.dll ARE 2015/03/11-23:42:10 79.562242 79.562242
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2015/03/11-23:42:10 79.562242 79.562242
BIBUtils.dll BIBUtils 2015/03/11-23:42:10 79.562242 79.562242
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.3.7.33275 2.3.7.33275
CITThreading.dll Adobe CITThreading 2.3.7.33275 2.3.7.33275
CoolType.dll CoolType 2015/03/11-23:42:10 79.562242 79.562242
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2015/04/17-16:55:22 80.1017022 80.1017022
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 9.0.1.14
JP2KLib.dll JP2KLib 2015/06/30-01:10:54 79.258447 79.258447
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3600
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2015/03/11-23:42:10 79.562263 79.562263
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2015 16.0.1
Plugin.dll Adobe Photoshop CC 2015 16.0.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 6.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 6.0.0.96
PSArt.dll Adobe Photoshop CC 2015 16.0.1
PSViews.dll Adobe Photoshop CC 2015 16.0.1
SCCore.dll ScCore 2015/04/17-16:55:22 80.1017022 80.1017022
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 9.0.0.3
VulcanControl.dll Vulcan Application Control Library 5.1.0.50
VulcanMessage5.dll Vulcan Message Library 5.1.0.50
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 16.0.1 (2015.0.1 x001 x003)
Accented Edges 16.0.1
Adaptive Wide Angle 16.0.1
Angled Strokes 16.0.1
Average 16.0.1 (2015.0.1 x001 x003)
Bas Relief 16.0.1
BMP 16.0.1
Camera Raw 9.2
Camera Raw Filter 9.2
Chalk & Charcoal 16.0.1
Charcoal 16.0.1
Chrome 16.0.1
Cineon 16.0.1 (2015.0.1 x001 x003)
Clouds 16.0.1 (2015.0.1 x001 x003)
Collada 16.0.1 (2015.0.1 x001 x003)
Color Halftone 16.0.1
Colored Pencil 16.0.1
CompuServe GIF 16.0.1
Conté Crayon 16.0.1
Craquelure 16.0.1
Crop and Straighten Photos 16.0.1 (2015.0.1 x001 x003)
Crop and Straighten Photos Filter 16.0.1
Crosshatch 16.0.1
Crystallize 16.0.1
Cutout 16.0.1
Dark Strokes 16.0.1
De-Interlace 16.0.1
Dicom 16.0.1
Difference Clouds 16.0.1 (2015.0.1 x001 x003)
Diffuse Glow 16.0.1
Displace 16.0.1
Dry Brush 16.0.1
Eazel Acquire 16.0.1 (2015.0.1 x001 x003)
Entropy 16.0.1 (2015.0.1 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 16.0.1
FastCore Routines 16.0.1 (2015.0.1 x001 x003)
Fibers 16.0.1
Film Grain 16.0.1
Filter Gallery 16.0.1
Flash 3D 16.0.1 (2015.0.1 x001 x003)
Fresco 16.0.1
Glass 16.0.1
Glowing Edges 16.0.1
Google Earth 4 16.0.1 (2015.0.1 x001 x003)
Grain 16.0.1
Graphic Pen 16.0.1
Halftone Pattern 16.0.1
HDRMergeUI 16.0.1
HSB/HSL 16.0.1
IFF Format 16.0.1
IGES 16.0.1 (2015.0.1 x001 x003)
Ink Outlines 16.0.1
JPEG 2000 16.0.1
Kurtosis 16.0.1 (2015.0.1 x001 x003)
Lens Blur 16.0.1
Lens Correction 16.0.1
Lens Flare 16.0.1
Liquify 16.0.1
Matlab Operation 16.0.1 (2015.0.1 x001 x003)
Maximum 16.0.1 (2015.0.1 x001 x003)
Mean 16.0.1 (2015.0.1 x001 x003)
Measurement Core 16.0.1 (2015.0.1 x001 x003)
Median 16.0.1 (2015.0.1 x001 x003)
Mezzotint 16.0.1
Minimum 16.0.1 (2015.0.1 x001 x003)
MMXCore Routines 16.0.1 (2015.0.1 x001 x003)
Mosaic Tiles 16.0.1
Multiprocessor Support 16.0.1 (2015.0.1 x001 x003)
Neon Glow 16.0.1
Note Paper 16.0.1
NTSC Colors 16.0.1 (2015.0.1 x001 x003)
Ocean Ripple 16.0.1
OpenEXR 16.0.1
Paint Daubs 16.0.1
Palette Knife 16.0.1
Patchwork 16.0.1
Paths to Illustrator 16.0.1
PCX 16.0.1 (2015.0.1 x001 x003)
Photocopy 16.0.1
Photoshop 3D Engine 16.0.1 (2015.0.1 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 16.0.1 (2015.0.1 x001 x003)
Pinch 16.0.1
Pixar 16.0.1 (2015.0.1 x001 x003)
Plaster 16.0.1
Plastic Wrap 16.0.1
PLY 16.0.1 (2015.0.1 x001 x003)
PNG 16.0.1
Pointillize 16.0.1
Polar Coordinates 16.0.1
Portable Bit Map 16.0.1 (2015.0.1 x001 x003)
Poster Edges 16.0.1
PRC 16.0.1 (2015.0.1 x001 x003)
Radial Blur 16.0.1
Radiance 16.0.1 (2015.0.1 x001 x003)
Range 16.0.1 (2015.0.1 x001 x003)
Render Color Lookup Grid NO VERSION
Reticulation 16.0.1
Ripple 16.0.1
Rough Pastels 16.0.1
Save for Web 16.0.1
ScriptingSupport 16.0.1
Shake Reduction 16.0.1
Shear 16.0.1
Skewness 16.0.1 (2015.0.1 x001 x003)
Smart Blur 16.0.1
Smudge Stick 16.0.1
Solarize 16.0.1 (2015.0.1 x001 x003)
Spaces 16.0.1
Spatter 16.0.1
Spherize 16.0.1
Sponge 16.0.1
Sprayed Strokes 16.0.1
Stained Glass 16.0.1
Stamp 16.0.1
Standard Deviation 16.0.1 (2015.0.1 x001 x003)
STL 16.0.1 (2015.0.1 x001 x003)
Sumi-e 16.0.1
Summation 16.0.1 (2015.0.1 x001 x003)
Targa 16.0.1
Texturizer 16.0.1
Tiles 16.0.1
Torn Edges 16.0.1
Twirl 16.0.1
U3D 16.0.1 (2015.0.1 x001 x003)
Underpainting 16.0.1
Vanishing Point 16.0.1
Variance 16.0.1 (2015.0.1 x001 x003)
Virtual Reality Modeling Language | VRML 16.0.1 (2015.0.1 x001 x003)
Water Paper 16.0.1
Watercolor 16.0.1
Wave 16.0.1
Wavefront|OBJ 16.0.1 (2015.0.1 x001 x003)
WIA Support 16.0.1 (2015.0.1 x001 x003)
Wind 16.0.1
Wireless Bitmap 16.0.1 (2015.0.1 x001 x003)
ZigZag 16.0.1

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

Libraries, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html
Adobe Color Themes, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html
DODGE AND BURN 2 by André M. Hünseler, C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.thinkingpixels.dodgeandburn2\index.html
Export As, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
Device Preview, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html
Welcome, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.photoshop.welcome\index.html
Share on Behance, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html
Adobe Paper Texture Pro, C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html
, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html
Export As, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html

Installed TWAIN devices: NONE
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Tony M

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Anyone have an answer for this one, I am stumped.
Upgraded Nvidia driver, made sure that Photoshop CC 2015 opened with the Nvidia card and not the built in intel on board video card.
Do you think that going back to and to start using gimp would be a good idea
Any help would be great.
Thanks a ton in advance.
Tony
(aka) ©MadMexMotorsports.
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Chris Cox

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If the latest driver from the GPU maker still has problems, try disabling GPU drawing in Photoshop's preferences.