Where are the pictures that were backed up?

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  • Question
  • Updated 7 years ago
  • Answered
I thought elements back up was backing up my pictures. My hard drive recently crashed and now that I have a new one I can't find those pictures. Where are they and how do I get them back?
Photo of B J Hartfield

B J Hartfield

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Posted 7 years ago

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Photo of Jordan L. Davis

Jordan L. Davis

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You should be able to log onto your photoshop.com and launch the Photoshop Express Organizer (from the online tools menu). If backing up from Elements, all your pictures should be there.

Please make sure you use the same Adobe ID (email address) you used in Elements.