Revel: Where are my edited photos?

  • 1
  • Question
  • Updated 6 years ago
  • (Edited)
I received an email saying that my free trial was going to be ending in a week or so. My icon disappeared, I re-downloaded it, and my pictures I put on there were still there but I can't find the edited photos.
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Anastacia Henley

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Which application are you using?
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Anastacia Henley

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It's on my MacBook Pro free 31 day trial.
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Anastacia Henley

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Adobe Revel I believe
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Jason R, Employee

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Anastacia,

If your edited versions of your images we uploaded before the app was removed - they should still be in your account. You are certain the edited images were uploaded? Do you have another Mac or iOS device to install Revel and check with?

A quick aside. The app doesn't "self delete" after the 30 day trial. On the contrary we want it there so you will subscribe. So I can't explain why the app disappeared - do you have multiple users on your machine?.

Jason