Where is my default photo loader in Bridge

  • 1
  • Problem
  • Updated 3 years ago
I am unable to open my default loader to open raw files from my camera. Mac photos are downloading them as jpegs. I have lost all of my wedding photos down to this issue and a clients photos have also been deleted. I can't get back any of the files and the stupid mac deleted the photos from my camera.

How am I supposed to work? Are there any upgrades that allow Bridge to take the files?
Photo of nadine wood

nadine wood

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  • devastated

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on El Capitan (Mac OS 10.11)?