LIGHTROOM: When try to export full sized jpegs, dimensions are being more than halved.

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  • Updated 4 years ago
  • (Edited)
When I try to export full sized, jpegs from LR, the dimensions are less than half the original size. I've double checked my settings and made sure that the "image sizing" box isn't ticked... It's only doing it with one folder of images. I can't even export to photoshop to save the files there. So, just to clarify, I'm trying to convert my edited RAW files (5760x3840) to jpegs but their saving at roughly 2500x1700.

These images haven't been cropped either. I have also attached a screen grab of my export settings.
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Colin Hockey

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  • frustrated

Posted 4 years ago

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TinaC, Tier 3 support engineer

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What version of Lightroom, and what version of the OS? I'm not seeing this behavior. Try resetting preferences: http://helpx.adobe.com/lightroom/kb/r...
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Colin Hockey

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I'm all up to date with the latest LR... I'm also on OS X 10.8.5.

I just reset the preferences and I'm still having the same problem. What's really frustrating me is that all the other folders are fine. It's only this one folder where I can't save full size or edit in PS.

They're pictures of a ceremony where the client was expecting them a few days ago.

Any more ideas what it might be?
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Colin Hockey

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Also, I can re-import all the original raw files from this particular folder and they all export properly. The problem is that I've already edited them. Is there any way to transfer the develop settings?
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TinaC, Tier 3 support engineer

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Select the images, and choose Metadata > Save Metadata to Files (Library). In Develop, this is in the Photos menu. This will create a file with the same name next to your images, but they'll have an .xmp file extension. These xmp (sidecar) files will hold your metadata. The metadata will then be readable by other apps, like Bridge and Photoshop.
Another possibility is if you have Photoshop (or another image editing application) - Edit the photos in Photoshop (or the other app) using Edit in (make sure all your options are correct in External Editing preference for Photoshop or for the secondary image editor), open them in Photoshop, and save them out in .psd or .tif format as "new" originals. Then save them out again as jpegs (you don't want "originals" to be in a lossy format, so use .psd - Photoshop native, or .tif - Tiff format.
If you open images with sidecar files in Photoshop directly (not through Edit In), they'll open in Camera Raw. NOTE: at the bottom of Camera Raw is a link - use it to open high res versions of your files into PHotoshop!! You can enter the original dimentions, and use a hi dpi, like 300, so you have a large enough file.
Then troubleshoot the hard disk that that folder resides on - you don't want any other images damaged.

Hope this makes sense!