When i try to edit a photo the window that comes up to edit is blank

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  • Updated 6 years ago
Photo of Michele H

Michele H

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Posted 6 years ago

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Photo of Charlie D

Charlie D, Official Rep

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Which app are you using?
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Chris Cox

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And have you updated your video card from the GPU maker's website?
Photo of Michele H

Michele H

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Using the free Photoshop application on photoshop.com. All the tools are available to edit on my computer at work. However, my personal laptop does not display all these features.. i just get a black page. I could not find what specifications are needed in order to run this feature. I may need to do an upgrade on my personal computer but I am not sure what program.
Photo of Charlie D

Charlie D, Official Rep

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the Online Editor requires the Flash Plugin. Go here to ensure you get the latest version: http://get.adobe.com/flashplayer/