Photoshop/Lightroom: When you edit an image using Liquify from Lightroom, you receive an error "The operation could not be completed"

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
I'm using photoshop CC and Lightroom same, when I right click "edit image in photoshop" through lightroom. I receive and error "The operation could not be completed" when trying to use Liquify. If I close photoshop first then do the same process the error does not appear and I can use Liquify. It only occurs if you have photoshop already open.
Photo of John Adams

John Adams

  • 5 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14528 Posts
  • 1881 Reply Likes
What OS/version are you running on?
Photo of John Adams

John Adams

  • 5 Posts
  • 0 Reply Likes
mac pro, OS xXEl Capitan 10.11.6.
Only started when I moved to CC
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14528 Posts
  • 1881 Reply Likes
Off hand, I can't reproduce on my Macbook Pro. I can try on a Mac Pro when I'm back in the office. Does this happen with all files? or specific ones?
Photo of John Adams

John Adams

  • 5 Posts
  • 0 Reply Likes
its really specific, NEF files (RAW). passed through lightroom with photoshop already open. if you close photoshop it doesnt occur. every other filter works ok, just liquify.
Photo of Just Shot Me

Just Shot Me

  • 227 Posts
  • 59 Reply Likes
I'm not understanding what you are asking.
1) Does the image open in PS and then when you go to use the liquefy you get the error?
2) You have used liquefy on another images and that tool has the focus and then when you are trying to send an image to PS from LR you get that error in LR?
Photo of John Adams

John Adams

  • 5 Posts
  • 0 Reply Likes
Steps to replicate.
in lightroom. right click on an image and pick "edit in/Edit in adobe photoshop CC"
When the image opens in Photoshop go to "filters/Liquify..."
Thats when the error occurs.

If photoshop was closed its doesn't occur, if photoshop is open from editing a previous image the error occurs. So the workaround for me is to close photoshop completely each time.
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1490 Posts
  • 471 Reply Likes
Could it be related to https://forums.adobe.com/thread/2036664? Is your Photoshop CC up-to-date?
(Edited)
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14526 Posts
  • 1881 Reply Likes
Simon, That's a different issue, but your suggestion to make sure Photoshop is up to date is valid.

John, can you confirm both Lightroom and Photoshop are up to date?

https://helpx.adobe.com/photoshop/kb/uptodate.html
https://helpx.adobe.com/lightroom/kb/keeping-lightroom-up-to-date.html
Photo of John Adams

John Adams

  • 5 Posts
  • 0 Reply Likes
confirmed all up to date.
Photo of Carlos Cardona

Carlos Cardona

  • 309 Posts
  • 61 Reply Likes
Sounds like a Launch Services error. Get Onyx (http://www.titanium.free.fr, or Maintenance) and rebuild the LaunchServices DB (under the Maintenance tab).