Photoshop: When will we see OpenCL support for AMD Radeon Vega?

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  • Problem
  • Updated 3 weeks ago
  • (Edited)
On my PC running Windows 10 64 bit, Photoshop CC 2018 crashes if OpenCL is enabled.

Disapointed that Photoshop does not support a professional GPU such as this one.

Hope to see a fix in the next update to PS.
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Rune Werner Molnes

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Posted 7 months ago

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Akash Sharma, Digital Imaging Technical Support Consultant

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Hi Rune,

Sorry that Photoshop CC is crashing on your computer. Which GPU are you using and what is the version of OpenCL? Please go through this article https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html and see if you have the GPU setup correctly to work with Photoshop. 
Let us know about your findings.

Thanks,
Akash
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Rune Werner Molnes

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Dear Akash,

As you will notice from the title of my post I have a AMD Radeon Vega Frontier Edition:

https://pro.radeon.com/en/product/radeon-vega-frontier-edition

Should be more than good enough for Photoshop.

Please update Photoshop to work with the more recent professional GPU's for 8K displays.

Thanks :-)
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bmccrayusa

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Akash, 

Your response seems to be absent customer concern or the willingness actually be involved in the detail the post. this is evidence and your inability to actually read that it said a AMD Radeon Vega. Your provisioning of a link to a massive document with abundant amount of information displays a lack of willingness to help on the issue. Current disto of with AMD, OpenCLTM Version 24.20.12024.10)  you could have identified what was the version level that was necessary to be supporting the application successfully. By providing Driver Packaging Version of 18.20.24-180717a-331654C-RadeonProEnterprise does what for address these challenges. Reading both the link and your response, Leads me to believe that adobe is not interested and their applications working successfully with top-tier professional products.  ‘“just give your subscription and go away please.” that's what I get from you guys.

lovely,
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi bmccray, we haven't been able to reproduce this on our systems with the same card. Do you have more than one card? Are you using any overclocking utilities? Is there a particular feature triggering your crash? It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.